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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B47342 · Issue 303997

Fixed page reference error when copying

Resolved in Pega Version 7.3

An error stating reference pyWorkPage.ProductLines were not valid was generated during deferredSave while copying embedded reference type auto populate properties. This was caused by operations that added references from the data page before the current auto populate's reference information was added to duplicator. To resolve this, if the copy target is auto populate the system will skip adding references, and if the target is any other page the references will be copied.

SR-D564 · Issue 438145

Removed job for column population when it is not needed

Resolved in Pega Version 8.3

While optimizing the data type class properties, the column population job failed with the exception "ERROR - Exception in column population ... column pc1.pzinskey does not exist". Although there was no impact from this error, the SQL exceptions in logs could cause confusion. This has been resolved by updating the system so that if the table has no pzinskey or stream columns, no job will be queued for column population.

SR-D6555 · Issue 457242

Access When check added for pyStartCase privilege

Resolved in Pega Version 8.3

If a privilege was defined in the pyStartCase flow rule and the access role to object assigned a privilege based on 'Access When' (not production level), the user was not able to start a case. This was traced to the havePrivileges RUF passing an incorrect primary page to evaluate the privileges in combination with the 'access when'. To resolve this, the engine API will call tools.getAuthorizationHandle().havePrivilege for each privilege until it finds a match.

INC-175630 · Issue 653864

Application selections only announced when visible

Resolved in Pega Version 8.6.1

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

SR-D18332 · Issue 490989

Enhancements added for scrolling when an overlay is present on the screen

Resolved in Pega Version 8.3

When scrolling the screen with the autocomplete window open, the autocomplete window became disjointed with its field. This has been addressed with an enhancement to improve the visual experience. With these changes, the overlay will be launched at the place where the mouse pointer is located. Earlier, the overlay was launched at the starting of the element on which the launch overlay was configured. Previously, if the parent element was scrolled the overlay used to remain at the same position. With the new changes, the overlay will be attached to the parent element when it is scrolled. In the third use case, when the content was launched dynamically, there used to be a scrollbar in the parent viewport as the viewport expanded. With the new changes, the viewport will remain the same and the dynamic content in the overlay will now have a scrollbar.

SR-B4768 · Issue 276160

Global DB Trace timestamp uses UTC

Resolved in Pega Version 7.3

When running Global DB trace, recorded timestamps were not following the 'set timestamp' setting. Timestamps instead corresponded to the requestor context. DB Tracer logging has been updated to ensure appended timestamps are passed as "UTC".

INC-166048 · Issue 641956

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.6.1

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following:webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

SR-C91907 · Issue 433770

Thread context preserved when processing a case in interaction

Resolved in Pega Version 8.3

Thread context was not being preserved correctly when a case was opened from an interaction. This has been corrected.

SR-D17919 · Issue 491579

Corrected thread switching when moving between interactions tabs

Resolved in Pega Version 8.3

When using Create New for a Phone Call-Consumer in one tab and Create New for an Outbound Phone Call on another tab, the thread was not changing when switching between the tabs of the interactions. Closing the Outbound call interaction resulted in null pages on the clipboard. This has been resolved by updating the pzpega_ui_doc_tabsupport file so it switches to root document context if called from onActivate function using a flag.

SR-B31631 · Issue 289775

Installation documentation updated re: postgis use

Resolved in Pega Version 7.3

To avoid confusion, the documentation for the installation process has been explicitly updated to indicate that data and rules schema cannot have postgis extension applied.

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