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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

SR-C91907 · Issue 433772

Thread context preserved when processing a case in interaction

Resolved in Pega Version 8.1.4

Thread context was not being preserved correctly when a case was opened from an interaction. This has been corrected.

INC-185847 · Issue 669526

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.7

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

SR-B31631 · Issue 289775

Installation documentation updated re: postgis use

Resolved in Pega Version 7.3

To avoid confusion, the documentation for the installation process has been explicitly updated to indicate that data and rules schema cannot have postgis extension applied.

SR-B34135 · Issue 291962

Existing Org Names used in new layer

Resolved in Pega Version 7.3

In the Advanced configuration section, existing Organization Names were not being used while creating a new framework on top of an existing framework/application. This was an issue with the framework ruleset prerequisite preparation logic incorrectly setting the ruleset version for the dependency of the framework integration ruleset, and has been fixed.

INC-177323 · Issue 672420

Search string wildcard use documentation updated

Resolved in Pega Version 8.7

The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.

INC-173162 · Issue 650795

Certificate match will use Subject Distinguished Name

Resolved in Pega Version 8.7

Signature verification was failing due to the system not finding the matching root certificate for the chain. The root certificate was in the trust store, but the system found a different certificate first and that other certificate (an intermediate certificate) was not considered a valid certificate for validating the whole certificate chain. This was traced to filtering on the Issuer Distinguished Name (DN) instead of the Subject DN and was due to intermediate certificates potentially having the same Issuer as a root certificate (e.g. if that root certificate was used to create the intermediate certificate). To resolve this, an update has been made to check the Subject DN instead of Issuer DN.

INC-189047 · Issue 674759

Session timeout adjusted for use with Apple Safari

Resolved in Pega Version 8.7

A configured browser session logout timer was not working with the Apple Safari browser. This was traced to browser-specific handling for self.location.href and has been resolved by adjusting the logic and moving it inside a setTimeout to improve cross-browser compatibility.

SR-C89656 · Issue 426425

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.1.4

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-B45613 · Issue 302956

Fixed query for RD using dependent classes

Resolved in Pega Version 7.3

A runtime exception was generated when running a summary report due to an incorrect query being built for RD when dependent classes was checked. This was caused by pyGetDistinctRecords being set to true even for summary reports, and has been corrected by ensuring pyGetDistinctRecords is set to false for summary reports.

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