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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-164311 · Issue 635784

Correct datetime target property used

Resolved in Pega Version 8.4.5

When using a declare expression for a datetime property to get its value from another datetime property, attempting to change the source datetime later resulted in the error "28-mar-2021 is not a valid date/time value". This occurred when the source datetime property had display readonly formatting, and was traced to the formatted value being sent in the callGetTargets API instead of the selected date value, which caused the function to be returned as empty because there was no target property in the same page before submission. To correct this, a check has been added which will get the value from data-value instead of element.value and will skip callGettragets if the target is empty.

SR-B11600 · Issue 282715

Handling added for dot in visible-when rule

Resolved in Pega Version 7.3

On click of the icon next to the visible-when rule in order to open the rule, the error "Unable to open the rule as Base Class Value is empty" was generated if the 'when' rule of the conditions included a dot. To correct this, the pega_openRuleSP logic has been modified to fall back to the section class from the PRXML when the value of baseClassValue is empty.

SR-B13418 · Issue 283237

Attachments removed when work object withdrawn

Resolved in Pega Version 7.3

After adding an attachment and then withdrawing the case, the unneeded attachments were still being stored in the attachments section until a refresh was performed. This was traced to code in the UpdateAndDeleteAssignments activity that appended the target page rather than replacing. This has been modified to ensure attachments are eliminated when the status of a work object is moved to 'Withdraw'.

SR-B15790 · Issue 285997

Handling added for dot in visible-when rule

Resolved in Pega Version 7.3

On click of the icon next to the visible-when rule in order to open the rule, the error "Unable to open the rule as Base Class Value is empty" was generated if the 'when' rule of the conditions included a dot. To correct this, the pega_openRuleSP logic has been modified to fall back to the section class from the PRXML when the value of baseClassValue is empty.

SR-B16784 · Issue 287160

Attachments removed when work object withdrawn

Resolved in Pega Version 7.3

After adding an attachment and then withdrawing the case, the unneeded attachments were still being stored in the attachments section until a refresh was performed. This was traced to code in the UpdateAndDeleteAssignments activity that appended the target page rather than replacing. This has been modified to ensure attachments are eliminated when the status of a work object is moved to 'Withdraw'.

SR-B47342 · Issue 303997

Fixed page reference error when copying

Resolved in Pega Version 7.3

An error stating reference pyWorkPage.ProductLines were not valid was generated during deferredSave while copying embedded reference type auto populate properties. This was caused by operations that added references from the data page before the current auto populate's reference information was added to duplicator. To resolve this, if the copy target is auto populate the system will skip adding references, and if the target is any other page the references will be copied.

INC-175630 · Issue 653865

Application selections only announced when visible

Resolved in Pega Version 8.4.5

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

INC-160178 · Issue 632895

Local time used for report filters

Resolved in Pega Version 8.4.5

The date format in the filter condition of the report was being displayed in GMT format rather than the Local time Format. This has been corrected.

INC-195387 · Issue 681673

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.7

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

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