Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-168837 · Issue 646972

CSRF token updated for use with OKTA login

Resolved in Pega Version 8.7

An issue seen while connecting via OKTA has been resolved by updating the CSRF token validation for use with IDP initiated SSO login.

INC-192464 · Issue 681751

PackageComponent updated for use with repositories

Resolved in Pega Version 8.7

Exporting a zip file created by the Component wizard to a repository resulted in an error, however the same process worked as expected when the zip file was created by the Product wizard. Investigation showed that pxPackageComponent was not kept up to date with new metadata requirements for Artifactory export. This has been resolved by modifying pxPackageComponent step 7 to set Param.ArtifactType to "component" and Param.ArtifactName to [component name]_[component version]. A privilege check has also been added to zipMoveExport.

INC-143036 · Issue 599192

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.4.4

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

INC-196414 · Issue 684238

OAuth token refreshed when revoked on source

Resolved in Pega Version 8.7

When an OAuth token was used to authorize the APIs in the system, revoking the token at the source, i.e. from the Service side, did not automatically refresh the token and a logoff/logon was required before a fresh token was generated. This has been resolved by adding an update to explicitly purge revoked tokens.

INC-178417 · Issue 670114

Flag reset added for grid with 'Expand When'

Resolved in Pega Version 8.7

A grid using an 'Expand When' condition worked as expected when the condition was true, but once expanded the grid did not collapse if the expand condition was changed to false even if a section/harness refresh was performed. This has been resolved by adding an update which will reset the flag when the result of 'Expand When' is false.

INC-137882 · Issue 599140

Hazelcast will be used to determine node presence

Resolved in Pega Version 8.4.4

When calling logoff from the end user portal, sporadic PresenceStandardLifeCycleListener exceptions were seen during high load periods. This was traced to changes made in the Service Discovery behavior: when there is an issue with the node and heartbeats are missed, the node goes to Safe Mode. This caused the topology to change and trigger clearing off presence sessions, but the node still received service requests and this issue was seen. To resolve this, an updated has been made so the system will rely on the Hazelcast listener instead of service discovery to determine whether a node has left.

SR-B10076 · Issue 281632

Save and Cancel use case enabled

Resolved in Pega Version 7.3

When a button was configured with both the "Save" + "Cancel" out-of-the-box actions, the cancel action was performed but the data was not saved to the database. If the button was configured only as a Save action, the save worked as expected but the lock was not released. In order to support a CrossDomain windows use case of enabling an agent to save entered work but cancel out of the case so another another agent can pick up the case and continue with it, the Work-Autoclose function has been modified to write try catch blocks and call doClose when a button is configured with both the "Save" + "Cancel" out-of-the-box actions.

SR-A4515 · Issue 210886

Updated Outlook functions used by SendEmailMessage

Resolved in Pega Version 7.2

The SendEmailMessage function is used in conjunction with email clients to send a meeting invite from the PRPC application and have the accepted invitation and subsequent reminders appear on the recipient's calendar. This relies on key value pairs to define different functionalities at the client's end when the file is received. Integration with Outlook is a legacy feature of this function, but does receive some maintenance to maintain viability. To that end, the system has been updated to resolve issues with the calendar interface to Outlook concerning the trigger of meeting invite reminders at the client's end and to better handle the time zone conversion of that meeting. In addition, updates have been added to show the name of the meeting organizer instead of the email id, and the text used by the MeetingData.pyDescription function to set the meeting invite description will also be seen in the mail body.

SR-A3548 · Issue 210897

Updated Outlook functions used by SendEmailMessage

Resolved in Pega Version 7.2

The SendEmailMessage function is used in conjunction with email clients to send a meeting invite from the PRPC application and have the accepted invitation and subsequent reminders appear on the recipient's calendar. This relies on key value pairs to define different functionalities at the client's end when the file is received. Integration with Outlook is a legacy feature of this function, but does receive some maintenance to maintain viability. To that end, the system has been updated to resolve issues with the calendar interface to Outlook concerning the trigger of meeting invite reminders at the client's end and to better handle the time zone conversion of that meeting. In addition, updates have been added to show the name of the meeting organizer instead of the email id, and the text used by the MeetingData.pyDescription function to set the meeting invite description will also be seen in the mail body.

SR-118213 · Issue 184519

Refresh When' behavior fixed for portal tabs

Resolved in Pega Version 7.1.8

When a 'Refresh When' was active on a portal tab, the system would become unresponsive while trying to refresh it. This was caused by an incorrect element call resulting in a JavaScript error and has been corrected.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us