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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-130299 · Issue 583924

Updated SSO operator authentication handling after passivation

Resolved in Pega Version 8.1.9

With SSO enabled and the pyAccessGroupsAdditional value list populated with the Mapping tab, attempting to access an expired session with an old cookie resulted in a stale thread exception while mapping value list attributes. This was due to using an AuthServicePage which was created by another session thread that had become stale for current session, and has been resolved by updating the code to call the authenticateoperator method on the authservicepage copy.

INC-162434 · Issue 640051

LookUpList correctly executes during SSO login with model operator

Resolved in Pega Version 8.7

After configuring SSO to create operators on fly using a model operator, a new user logging in for the very first time had their operator ID created using the model operator, but after upgrade new users logging in to the system received the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY @BASECLASS LOOKUPLIST". This was due to the methods used for additional security on the activity @baseclass LookUpList which allows it to only be run by authenticated users, and has been resolved.

INC-175897 · Issue 655466

LookUpList correctly executes during SSO login with model operator

Resolved in Pega Version 8.7

After configuring SSO to create operators on fly using a model operator, a new user logging in for the very first time had their operator ID created using the model operator, but after upgrade new users logging in to the system received the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY @BASECLASS LOOKUPLIST". This was due to the methods used for additional security on the activity @baseclass LookUpList which allows it to only be run by authenticated users, and has been resolved.

INC-200299 · Issue 689561

LookUpList correctly executes during SSO login with model operator

Resolved in Pega Version 8.7

After configuring SSO to create operators on fly using a model operator, a new user logging in for the very first time had their operator ID created using the model operator, but after upgrade new users logging in to the system received the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY @BASECLASS LOOKUPLIST". This was due to the methods used for additional security on the activity @baseclass LookUpList which allows it to only be run by authenticated users, and has been resolved.

SR-130224 · Issue 200002

Fixed class pickup when Ticket Urgency is used as reference

Resolved in Pega Version 7.1.8

It was not possible to convert a summary report to a list report if the report had Ticket.Urgency as a reference and Ticket was a single page pointing to data class type property in the work class. This was traced to the drill down picking up the Urgency property from the work class, and has been resolved.

SR-B17403 · Issue 297717

Resolved concurrent mod exceptions when using getValueInType API

Resolved in Pega Version 7.3

Concurrent modification exceptions were observed in the logs when the getValueInType API was called to fetch property values from multiple threads. To resolve this, the getValueInType API has been made thread safe by synchronizing its access.

INC-144566 · Issue 600858

User lookup list correctly populated when using # tag

Resolved in Pega Version 8.4.4

When typing '#ANewTag @' in Pulse, the user lookup list was not shown. Using '#ExistingTag @' worked as expected. This was a missed use case in work done to improve the performance of pzJquerymentionsInput by restricting REST calls, and has been resolved.

INC-154855 · Issue 616002

Updated expression handling when not using client side validation

Resolved in Pega Version 8.4.4

After upgrade, a declare expression used to calculate the end date when creating a schedule case was not populating the result. This was traced to a missed use case for evaluating expressions when 'Enable client side validation' is unchecked, and has been resolved.

SR-119772 · Issue 175593

Menu rendering corrected for Attachment Menu controls when using JAWS

Resolved in Pega Version 7.1.8

Previously, the 'add menu' button in the Attachment Menu controls did not respond to the spacebar or enter key if JAWS was active. This was due to a rendering issue with the work flow menu options and has been resolved.

SR-B32618 · Issue 276417

Enhancement added to maintain blank properties when using History Snapshots

Resolved in Pega Version 7.3

In HistorySaver, using ClipboardProperty.setValue to save snapshot data for the previous version of the rule had the side effect of stripping blank properties from the clipboard page, and so any rules that rely on these properties would not be restored correctly. To resolve this, an enhancement has been added to specially handle instances History- class and its descendants to serialize blob with EmptyProperties.

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