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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160485 · Issue 655296

Trailing "/" added to public links for SSO use

Resolved in Pega Version 8.5.5

Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.

INC-178148 · Issue 660926

Handling added for SSO servlet name

Resolved in Pega Version 8.5.5

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

SR-C84361 · Issue 437600

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.2.2

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

SR-A101069 · Issue 270616

Fixed dropdown issues when using Google Chrome

Resolved in Pega Version 7.2.2

The following issues were noted when using the Google Chrome browser: when selecting values from drop down in collapsible header, the section did not refresh according to selection; when the drop down was expanded, it loaded in front of collapsible header; when trying to select values which were within a collapsible header, the header became collapsed. These issues were due to the function expandHeader not being called in Google Chrome, and the function will now be called accordingly.

SR-A101069 · Issue 269981

Fixed dropdown issues when using Google Chrome

Resolved in Pega Version 7.2.2

The following issues were noted when using the Google Chrome browser: when selecting values from drop down in collapsible header, the section did not refresh according to selection; when the drop down was expanded, it loaded in front of collapsible header; when trying to select values which were within a collapsible header, the header became collapsed. These issues were due to the function expandHeader not being called in Google Chrome, and the function will now be called accordingly.

SR-A101069 · Issue 270595

Fixed dropdown issues when using Google Chrome

Resolved in Pega Version 7.2.2

The following issues were noted when using the Google Chrome browser: when selecting values from drop down in collapsible header, the section did not refresh according to selection; when the drop down was expanded, it loaded in front of collapsible header; when trying to select values which were within a collapsible header, the header became collapsed. These issues were due to the function expandHeader not being called in Google Chrome, and the function will now be called accordingly.

INC-174267 · Issue 657129

Wait action persists when using Urgency Adjustment

Resolved in Pega Version 8.5.5

When using the Urgency Adjustment (pyAdjustAssignmentsla standard local action), once a case reached the wait action and the goal and deadline were updated the previous pyWaitAction was not being stored. This has been resolved by ensuring the previous pyWaitAction will be stored and passed to the AddAssign activity.

SR-C93726 · Issue 435286

Work status icons work correctly when using localization

Resolved in Pega Version 8.2.2

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

SR-A92057 · Issue 259453

OneTimeUse cache file generation disabled for SAML2

Resolved in Pega Version 7.2.2

Whenever SAML2 Token contained a "OneTimeUse" caching condition there were thousands of unwanted files generated. This caching has been disabled in the assertion validation code of SAMLv2ResponseProtocolValidator.java, so even if SAML2 token contains that OneTimeUse condition these files will not be generated.

SR-C89541 · Issue 430729

Case Manager email correspondence opens when encryption and obfuscation are used

Resolved in Pega Version 8.2.2

If the urlEncryption (true) and submitURLObfuscation(required) settings were enabled, it was not possible to open correspondence emails sent in Case Manager portal. No issue was seen when submitURLObfuscation was set to "optional" (which allows the server to accept URLS with either clear-text or obfuscated strings). Investigation showed the obfuscated values for pyActivity were not part of the HTTP request generated when the Data-Corr-Email attachment is clicked, leading to the system blocking the pop-up window request. Because bEncryptURLs, which is being set in the fragment DesktopWrapper_Variables, is not available in the harness context, the SafeURL method toURL therefore was not encrypting the URL. This has been resolved by setting both bEncryptURLs and pega.ctx.bEncryptURLs to true in the HTML fragment.

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