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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A82001 · Issue 255793

Keyed access data pages consider grid sort

Resolved in Pega Version 7.2.2

Page properties populated from keyed data page access were not taking into account grid sorting when passing the page list keys. This did work with the data page set to "Reload once per interaction" on the Refresh strategy, but this caused performance issues (as the SOAP service source was invoked with every single interaction on the data page). The cause was the hash table of keys in keyed page list not being rehashed after sorting, and this has been fixed.

SR-A76645 · Issue 253467

Added variable catch to IAC validation

Resolved in Pega Version 7.2.2

Whenever there was a pattern of aaa/$aaa/$aaa for thread name (more than one occurrence of delimiter "/$" ) in IAC, the request failed when submitting the modal dialog with the error "There has been an issue; please consult your system administrator". This was due to the intended validation for the IAC first request (does not have Access group) being performed on every request. To correct this, a catch has been added to ensure the validation happens only for a request without access group and with appname.

SR-A96096 · Issue 264802

Tenant hash preserved for SOAP to accommodate load balancer SSL termination

Resolved in Pega Version 7.2.2

With Cloud 2.1, there was a need to set prconfig settings in order to accommodate SSL termination at the load balancer side, but the SOAP messages between a client (tenant) and PDC were having their tenant hash stripped by the engine. This was due to SOAP requests made to a specific Tenant by a monitored node (client) of PDC(MT) being redirected to a Shared tenant in PDC. To resolve this, even when "initialization/contextrewriteenabled" is set to true, the value for "pxReqPathInfo" will be set by HttpRequestMapper.buildRequestorDataFromHttpRequest() in the Map returned by it.

SR-A24147 · Issue 249164

Google Chrome check added for character count

Resolved in Pega Version 7.2.2

Unlike Firefox and Microsoft Internet Explorer , Google Chrome considers new line/carriage returns as two characters. This resulted in different character count values on refresh than when entering the text on the text area. This also could cause unexpected truncation of the text due to exceeding the max character value. To account for this, a condition specific to Google Chrome has been added to the rule utility function pzGenerateTextArea to take into consideration two characters for a line break or a carriage return.

SR-A67518 · Issue 251304

Google Chrome check added for character count

Resolved in Pega Version 7.2.2

Unlike Firefox and Microsoft Internet Explorer , Google Chrome considers new line/carriage returns as two characters. This resulted in different character count values on refresh than when entering the text on the text area. This also could cause unexpected truncation of the text due to exceeding the max character value. To account for this, a condition specific to Google Chrome has been added to the rule utility function pzGenerateTextArea to take into consideration two characters for a line break or a carriage return.

SR-A24147 · Issue 253601

Google Chrome check added for character count

Resolved in Pega Version 7.2.2

Unlike Firefox and Microsoft Internet Explorer , Google Chrome considers new line/carriage returns as two characters. This resulted in different character count values on refresh than when entering the text on the text area. This also could cause unexpected truncation of the text due to exceeding the max character value. To account for this, a condition specific to Google Chrome has been added to the rule utility function pzGenerateTextArea to take into consideration two characters for a line break or a carriage return.

SR-A67518 · Issue 251275

Google Chrome check added for character count

Resolved in Pega Version 7.2.2

Unlike Firefox and Microsoft Internet Explorer, Google Chrome considers new line/carriage returns as two characters. This resulted in different character count values on refresh than when entering the text on the text area. This also could cause unexpected truncation of the text due to exceeding the max character value. To account for this, a condition specific to Google Chrome has been added to the rule utility function pzGenerateTextArea to take into consideration two characters for a line break or a carriage return.

SR-A77474 · Issue 253967

Online-only Mobile harness always displays appropriate offline message

Resolved in Pega Version 7.2.2

In the Mobile app, clicking on an online-only harness (check box for online selected) from the navigation menu, then going offline and clicking it again resulted in an alert (0:Communication failure) with no other description. The issue was that in multithread context with possible switching between threads, the network status was not properly updated in desired pxRequestor page. The system will now loop through all the threads and update the pegaserveravailability status for the correct pxRequestor in the Client Cache and correctly display the message "Cannot perform this operation when offline".

INC-146752 · Issue 602935

File Listener made more resilient

Resolved in Pega Version 8.4.4

When file listener encountered a FileNotFoundException as a consequence of sporadic AmazonS3Exceptions, the listener was disabled and no retries were made. In order to make the file listener more resilient, FileMatchConcentrator has been updated. While file listener is running and trying to get the next set of files, if the isDirectory() method returns false due to a non-existent directory or some other intermittent issues, instead of throwing an exception and shutting down the file listener, the system will now log the exception and continue.

INC-147856 · Issue 607134

Description input for new reports restricted to 64 characters

Resolved in Pega Version 8.4.4

After saving a report with a description containing more than 64 characters, trying to delete the same report generated error messages saying the report description exceeds 64 characters. There was no maximum character limit set on the description input when creating/editing/save as a report. The delete modal shows any page-level warnings, so the guard rail warnings show up at that time. This has been resolved by disallowing the creation of a description greater than 64 characters in length.

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