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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-197530 · Issue 686027

Value Finder updated for use with external Cassandra nodes

Resolved in Pega Version 8.7

Attempting to use the Value Finder feature resulted in the error "Running Simulation is not possible because the required services are not available. Contact your System Administrator to enable the data flow and decisioning data store services." Analysis traced this to a check which identifies whether there is more than one internal node available for CDH/ DSS node. Since there were only external nodes available in this scenario and no internal nodes, the method returned false and returned the error when the CDH / VF page was launched. To resolve this, the check has been modified to allow for external Cassandra.

INC-168254 · Issue 659297

Documentation updated for accents and special characters used in search

Resolved in Pega Version 8.7

The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.

SR-108805 · Issue 149539

Help updated to explain When Rule "ALL" Evaluation behavior

Resolved in Pega Version 7.1.7

A 'when' rule evaluating all pages in page list will only evaluate the properties on pages in the list that contain that property. This may cause a "true" result that does not match customer expectations. The hover help has been clarified to explicitly state that the evaluation results apply only for those pagelist entries where the property exists and not for all the page list entries.

SR-116805 · Issue 175879

Focus highlighting added to sub-tabs when they receive focus

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

Focus highlighting was not appearing around sub-tabs when they received focus. There was a CSS workaround for this, but it has been resolved.

SR-117428 · Issue 169351

Resolved performance issues when R-D-E referenced a data page

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

If a declare expression referenced a data page, loading or refreshing a section in update mode caused Rule-Declare-Expression to check whether inputs had changed. The R-D-E then loaded the data page (but didn't pass any parameters), causing the data page to load the max number of pages allowed. Subequently, a series of other R-D-Es fired on that data page as inputs had changed, ending up with a large number of R-D-E's firing that weren't required for a section. As a result, the elapsed time was higher than expected for every screen where this was happening and CPU consumption was high. Auto Population should only trigger on reference to a non-key and non-param property, and this has been implemented.

SR-117428 · Issue 170976

Resolved performance issues when R-D-E referenced a data page

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

If a declare expression referenced a data page, loading or refreshing a section in update mode caused Rule-Declare-Expression to check whether inputs had changed. The R-D-E then loaded the data page (but didn't pass any parameters), causing the data page to load the max number of pages allowed. Subequently, a series of other R-D-Es fired on that data page as inputs had changed, ending up with a large number of R-D-E's firing that weren't required for a section. As a result, the elapsed time was higher than expected for every screen where this was happening and CPU consumption was high. Auto Population should only trigger on reference to a non-key and non-param property, and this has been implemented.

SR-A77555 · Issue 259289

Improved handling for multiple access 'when' in business event processing

Resolved in Pega Version 7.2.2

It was possible to encounter a missing page in the business event processing if event processing performed a call to tools.getThread().getAuthorization().haveAccess in multiple activities and there were several access 'when' actions defined for the class. The access 'when' requires that a work page be present to evaluate against, and depending on how the call was being performed or if passivation has occurred the process could throw an IndeterminateConditionalException and pass a null as parameter value for "aPage" parameter. To prevent this error, the activities pxCreateSummary and pxGetPrimaryClasses have been changed to pass the ClipboardPage of class for which haveAccess() is being called.

SR-A77555 · Issue 260161

Improved handling for multiple access 'when' in business event processing

Resolved in Pega Version 7.2.2

It was possible to encounter a missing page in the business event processing if event processing performed a call to tools.getThread().getAuthorization().haveAccess in multiple activities and there were several access 'when' actions defined for the class. The access 'when' requires that a work page be present to evaluate against, and depending on how the call was being performed or if passivation has occurred the process could throw an IndeterminateConditionalException and pass a null as parameter value for "aPage" parameter. To prevent this error, the activities pxCreateSummary and pxGetPrimaryClasses have been changed to pass the ClipboardPage of class for which haveAccess() is being called.

SR-A22996 · Issue 250572

Logic updated for 'when' controlled edit modes in embedded sections

Resolved in Pega Version 7.2.2

Complex layers of 'when'-controlled edit modes were not being properly applied in embedded sections. For example, if the main section included another section and the read-only nature of the included section was controlled by a when rule and the included section went on to include another section that contained a Repeat Grid/ Row repeat, the edit mode of the parent was not considered when evaluating the edit mode of the child. This was an issue with the logic governing precedence considerations, and has been updated with additional checks.

SR-A22996 · Issue 252883

Logic updated for 'when' controlled edit modes in embedded sections

Resolved in Pega Version 7.2.2

Complex layers of 'when'-controlled edit modes were not being properly applied in embedded sections. For example, if the main section included another section and the read-only nature of the included section was controlled by a when rule and the included section went on to include another section that contained a Repeat Grid/ Row repeat, the edit mode of the parent was not considered when evaluating the edit mode of the child. This was an issue with the logic governing precedence considerations, and has been updated with additional checks.

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