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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D15154 · Issue 488069

CaseType picks up stage name correctly

Resolved in Pega Version 8.1.6

When adding a new stage in the Stages tab of a case type (pyDefault rule), the stages were shown as rule name instead label after saving and at runtime. Directly adding the Stages in the 'Workflow' tab of the case type showed the stage label as expected. This was traced to an issue with the current row of the table not being properly refreshed, leading to old data being submitted while saving. This has been resolved by adding an explicit "refresh current row" configuration on pyStageName under primary and alternate stage table layouts.

SR-D18234 · Issue 491749

Updated backwards compatibility for custom date/time wuith extra text

Resolved in Pega Version 8.1.6

After upgrade, migrated extra text in the custom date format was causing confusion. The previous support of additional text on earlier versions was not intentional, but was allowed by the previous default of non-template mode. In template mode, when custom datetime format includes plain text in single quotes, pega.ui.Formatter.formatDateTime processes the entire format string instead of only the datetime formats. To avoid confusion, updates have been made so if a custom format has plain text in quotes, the system will separate the formats and resolve them.

INC-174652 · Issue 654140

Case Archive updated to better prune email and attachment metadata

Resolved in Pega Version 8.7

After configuring pyPegaArchiver, pyPegaIndexer and pyPegaPurger to remove old cases, there were no records present in the pr_metadata table but the records related to Data-Corr-Email, Data-WorkAttach-File and Link-Attachment remained. As there is no harm in removing these entries because the system has already copied the reference to these attachments, the entry in pr_metadata can be removed without any issue. With this update, external and shared entries now get removed from pr_metadata table when a purge is performed, however they do not get removed from the target table.

SR-D84754 · Issue 548164

Resolved erroneous problem assignment error

Resolved in Pega Version 8.5

If a user processed a work item while the SLA agent was also attempting to process it, it sometimes resulted in an assignment with the error: "Error: Flow Not At Task." In this scenario, an error message was displayed stating that "Assignment already completed" even though the assignment was not yet finished, causing confusion. Investigation showed that in cases where the success indicator was -28, the assignment was marked as problem assignment even though it was processed. To resolve this, the system has been updated to skip marking the assignment as a problem when the success indicator is -28.

SR-D72141 · Issue 542663

Approved flow rule image unlocked

Resolved in Pega Version 8.5

When the Approval Required check box was enabled for rulesets (i.e another person with access to this work queue should approve changes to the rules), a rule which was approved was unlocked and moved back to the original ruleset as expected, but the binary image associated with the flow rule remained locked and any other user other than the one who previously checked in the rule was denied access with a "check out failed" error. This locking error has been resolved by modifying the Rule-Obj-Flow!CleanUp activity to set Param.IgnoreInstanceLockedBy = true.

SR-D71522 · Issue 539324

Radio button error resolved for scenario testing

Resolved in Pega Version 8.5

When creating a scenario test case that selected a radio button and navigated the screen, it worked to complete a case and save the scenario test case in a rule set. However, attempting to then run the scenario test case stopped with the error message "Value cannot be blank" for the radio button even though the value "No" was captured for the button. This was traced to the firing of the change event, and the system has been updated so 'pega.u.d.setProperty' will only fire a click event on a selected radio button option.

SR-A23035 · Issue 245109

Enabled bulk delete of ADM models

Resolved in Pega Version 7.2.1

In order to support the deletion of ADM models in bulk, an enhancement has been added to remove the unwanted models from the database provided a list of them is given as input. The activity pxDeleteModelsByCriteria has been created; "Used to delete ADM models in bulk. Models to be deleted are determined by the criteria selected by this Activity's parameters; a model is deleted if it matches all selected criteria." PLEASE NOTE: activity is not constrained by Application, only by the criteria provided as parameters. Therefore in most cases you will probably want to constrain by 'applies to' class in addition to the other criteria. Please see the tooltip / description of each parameter for more info on their usage. Integer output parameter 'NumberDeleted' returns the number of models that were successfully deleted."

SR-A18193 · Issue 238469

SystemCleaner correctly purges pr_perf_stats

Resolved in Pega Version 7.2.1

It was noticed that SystemCleaner was working well except for a periodic dramatic purge that suddenly filled logs and sometimes caused a system crash. When BIX runs via command line, this updates the associated DSS in the application. If the DSS usage/usagetrackingenabled or its associated prconfig.xml setting are set to false, Step 12 of the SystemCleaner does not perform a number of activities including regular purging the pr_perf_stats table. This has been modified to remove the setting usage/usagetrackingenabled from prconfig.xml as agents are by default enabled.

SR-A20162 · Issue 238035

Added validation to check for Agents run every *blank* days

Resolved in Pega Version 7.2.1

When configuring a Rule-Agent-Queue instance, the Pattern can be specified as "Recurring", which opens an "Advanced" button. The modal window that opens for the Advanced button allows specifying the recurring pattern, and it's possible to specify that an agent executes Daily, Every X days. If the Every X days option was selected, it allowed leaving the number field blank. However, doing this generated an invalid delay time error after the agent ran. To avoid this, validation will be performed on this field to ensure that a value is entered. Additional changes were also made to not allow a blank value in the field, numberOfMonths, numberOfDays, and numberOfYears as well.

INC-145535 · Issue 600786

Corrected layout group overlapping content

Resolved in Pega Version 8.3.5

When an editable Table with Master Detail Edit has a section that contains a Layout group (Tab) inside the Master Detail Flow Action, if there are more layout group headings than that can be contained in the screen, a left and right arrow are displayed to toggle between headings in the layout group heading bar. However, timing issues sometimes caused the contents of the layout group to overlap on top of the content below the layout group and the screen was freezing with a loading icon. This was traced to console errors, and has been resolved by adding an 'undefined' check to prevent those errors.

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