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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A22152 · Issue 247716

Report Def Filter using .pxObjClass returns all results

Resolved in Pega Version 7.2.1

Using .pxObjClass as a filter in Report Definitions resulted in different and/or incomplete Class arrays being built depending on how the Value field was populated. This was traced to an incorrect "if" check in objClassOptimizer causing class names to be missed, and has been fixed.

SR-D85400 · Issue 549061

Reset focus to Rich-text editor after Spellchecker use

Resolved in Pega Version 8.5

After correcting the misspelled words as suggested by SpellChecker, the corrected words were not reflected in the email. This was traced to a focus issue in Rich-text editor, and has been resolved by ensuring the focus is returned to Rich-text editor once the suggested corrections are accepted.

SR-D14630 · Issue 491166

Thread label clipboard issue resolved for work objects using skipDCDataModelUpdation

Resolved in Pega Version 8.1.6

In some cases, when a case ID was opened in Designer studio, its corresponding thread name in clipboard was pxThreadName instead of caseID or workID. Tab labels are handled through the Declare_pyDisplay data page. Investigation showed the child page pyDisplay(Developer) of the parent page Declare_pyDisplay, which was expected to contain pyUIElements for each tab, was missing an element for the tab whose label was shown as threadName. As this error was only reproducible for work objects with the 'skipDCDataModelUpdation' property set as true in the 'pyWorkPage', this issue has been corrected by updating the show-harness activity step-2 so the 'skipDCDataModelUpdation' property value is explicitly copied from primarypage ('pyWorkPage' in this use case) to 'parameterPage'. In addition, an issue with filtering records based on Operator Preferences has been resolved by updating ActivityStatusContentHandler to use a simple Show-HTML of the same "ActivityStatusSuccess" content instead of going through an unnecessary harness execution during activity when there is no session established.

SR-D16540 · Issue 489183

Removed duplicate error message seen when opening a case owned by another

Resolved in Pega Version 8.1.6

Duplicate error messages appeared when opening a case assigned to another operator. This was traced to there being two different sections that each would call the error message, pyNoIDMain or pyNoIDHeader, and this has been corrected by removing the error section from pyNoIDMain.

SR-D62361 · Issue 534810

Read-Only harness takes precedence over editable section with when condition

Resolved in Pega Version 8.5

Given a harness which was marked as Read Only and contained sections which were configured as editable based on some conditions, when the condition became true, the section became editable and ignored the read only conditions applied on the harness. Investigation showed that when a read-only 'when' rule evaluated to false, it rendered the layout in Edit mode instead of falling back to the read-only status of parent. This has been corrected by ensuring that when read-only evaluates to false, the system will fall back to the parent read-only status.

SR-A22672 · Issue 243213

Use Pega Log Analyzer in place of Alerts.xls Excel Template

Resolved in Pega Version 7.2.1

A documentation error incorrectly referred to the Alerts.xls Excel template as being available on the PDN. That file is no longer available, and the Pega Log Analyzer should be used instead: https://pdn.pega.com/community/pega-exchange/pegarules-log-analyzer

INC-173886 · Issue 664142

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.7

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

INC-174321 · Issue 664239

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.7

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

INC-175058 · Issue 660933

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.7

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

INC-175706 · Issue 659526

SSLContext created using protocol from REST connector rule form

Resolved in Pega Version 8.7

After upgrading to IBM websphere v9.0.5.6 or higher, API calls Like REST, Connect-HTTP etc were failing to connect to endpoints using TLSv1.2. Investigation showed that although the connector was configured to send TLSv1.2, the ClientHello handshake was triggered for TLSv1.3. Because the SSLContext was created with highest version supported by protocol in the WAS container, this has been resolved by modifying the code to create SSLContext based on the the protocol selected in the REST connector rule form. Additionally, please note that the Connect-HTTP connector has been deprecated and the Connect-REST capabilities in the platform should be used instead.

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