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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A14336 · Issue 230881

Resolved NPE when @checkForSubstitute used

Resolved in Pega Version 7.2.1

If an assignment used the "Check Availability" setting and the operator was not available at that time, a NPE was generated in cases where the timezone needed to be parsed to complete the check. To correct this, the system has been modified to support time zones with more than 3 characters, and support was added for the IST timezone.

SR-D90779 · Issue 556916

Resolved error when using IHSummary as a predictor

Resolved in Pega Version 8.4.2

After configuring the adaptive model and implementing delayed learning with IHSummary as a predictor, the exception "dataflow.StageException" appeared when the strategy was executed as part of the dataflow run. This has been resolved by implementing a cache expiry of 5 minutes.

SR-A11447 · Issue 243018

Importing an archive no longer fails when using DynaTrace

Resolved in Pega Version 7.2.1

Importing an archive was failing when using the third party program DynaTrace. This was due to passivation during the import process, and the system has been modified to prevent this.

SR-A12357 · Issue 230904

Corrected error handling logic when using KeepMessages

Resolved in Pega Version 7.2.1

Actions such as PostValue, RunActivity, Run DataTransform, and ShowMenu were clearing the error messages on the client even when the KeepMessages flag was set. There was also a clearing mismatch that left the error messages in the table even though the messages were cleared on the client. This happened when there was a click on a check box that "posts" value or when moving from one tab to another in tabbed layout with "refresh when active" enabled. This was an issue with the error handling logic for those functions and has been corrected.

SR-A12357 · Issue 231872

Corrected error handling logic when using KeepMessages

Resolved in Pega Version 7.2.1

Actions such as PostValue, RunActivity, Run DataTransform, and ShowMenu were clearing the error messages on the client even when the KeepMessages flag was set. There was also a clearing mismatch that left the error messages in the table even though the messages were cleared on the client. This happened when there was a click on a check box that "posts" value or when moving from one tab to another in tabbed layout with "refresh when active" enabled. This was an issue with the error handling logic for those functions and has been corrected.

SR-A14004 · Issue 231765

Flow designer XML fixed when using copy/paste

Resolved in Pega Version 7.2.1

Copy and paste are available in the Flow Designer, but tickets where the End shape was copy/pasted and a new ticket set created for the new End shape resulted in incorrect XML. To correct this, the flowmethodbody function will use pyTicketShapes instead of pyModifierRefs for java generation.

SR-D64566 · Issue 547515

Option added for redirect to SAML IDP on logout

Resolved in Pega Version 8.4.2

An enhancement has been added which provides a check box to choose to redirect to SAML IDP on logout from Pega.

SR-D16327 · Issue 488145

Updated logic for Bulk Upload count when background processing is used

Resolved in Pega Version 8.1.6

When multiple items were queued as part of "Bulk Upload" and the "Transfer To" operation was used with "BULK PROCESS in BACKGROUND", discrepancies were seen in the email received. For example, if two items were selected for transfer, email notifications stated that 1 item was selected and 1 item was processed instead of 2. This was traced to using 'process in background': when selected during bulk processing, the first record is processed in the foreground and remaining records are processed in the background. When the system sent the email notification once the background process was done, the total records computation was not considering the foreground-processed record, and the count was off. The timing logic has been updated to account for the foreground record to resolve this.

SR-A21835 · Issue 243872

Flow names can now be found when using duplicate search mechanism

Resolved in Pega Version 7.2.1

When using the duplicate search mechanism and trying to resolve a case as duplicate, an error appeared indicating that the flow name could not be found. This was a handling error, and has been fixed.

SR-D5413 · Issue 484329

Enhanced returned value handling for using Expand when in collapsible dynamic layout

Resolved in Pega Version 8.1.6

After configuring an 'expand when' condition with the intention that the dynamic layout expands when the user doesn't enter the required field(@hasMessages(Primary)), the dynamic layout was expanded by default even though the "Expanded on load" was not enabled. This was traced to 'expand when' not getting set on refresh due to a different returned value for the condition, and has been corrected.

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