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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-155813 · Issue 629504

SAML SSO redirects to correct URL when application and authentication aliases match

Resolved in Pega Version 8.4.5

Whenever there was a match in the authentication service alias and the application alias, the application alias was replaced with empty after logoff instead of making the authentication service alias empty. For example, given an authentication service with the alias XYZ ("login with XYZ" alias option) and an application name XYZMyOps, the application alias was being changed from XYZMyOps to appMyOps after logoff. As a result, a blue screen error resulted when clicking on button "login with XYZ" again because it redirected to appMyOps, which didn't exist. This has been resolved by removing authservicealias and modifying AuthServiceAliasHelper.adjustPathIfAuthServiceAliasPresent() to change the method for calculating the pathinfo to string tokenizing.

SR-A14336 · Issue 230881

Resolved NPE when @checkForSubstitute used

Resolved in Pega Version 7.2.1

If an assignment used the "Check Availability" setting and the operator was not available at that time, a NPE was generated in cases where the timezone needed to be parsed to complete the check. To correct this, the system has been modified to support time zones with more than 3 characters, and support was added for the IST timezone.

SR-D46681 · Issue 514432

SnapStart supports SAML2 Authentication

Resolved in Pega Version 8.3.2

When using an HTTP Post to SnapStart into Pega using PRCustom style or PRAuth style SAML authentication, the login was looping back to the login request. Investigation showed that the Pega ACS was posting data properly back to the RelayState URL, however the login activity was not getting the SAMLResponse and simply sent a SAML Login Request again. This has been fixed by updating reqContextURI in case of SAML2 Authentication service so pyActivity=value will be passed.

SR-A11447 · Issue 243018

Importing an archive no longer fails when using DynaTrace

Resolved in Pega Version 7.2.1

Importing an archive was failing when using the third party program DynaTrace. This was due to passivation during the import process, and the system has been modified to prevent this.

SR-A12357 · Issue 230904

Corrected error handling logic when using KeepMessages

Resolved in Pega Version 7.2.1

Actions such as PostValue, RunActivity, Run DataTransform, and ShowMenu were clearing the error messages on the client even when the KeepMessages flag was set. There was also a clearing mismatch that left the error messages in the table even though the messages were cleared on the client. This happened when there was a click on a check box that "posts" value or when moving from one tab to another in tabbed layout with "refresh when active" enabled. This was an issue with the error handling logic for those functions and has been corrected.

SR-A12357 · Issue 231872

Corrected error handling logic when using KeepMessages

Resolved in Pega Version 7.2.1

Actions such as PostValue, RunActivity, Run DataTransform, and ShowMenu were clearing the error messages on the client even when the KeepMessages flag was set. There was also a clearing mismatch that left the error messages in the table even though the messages were cleared on the client. This happened when there was a click on a check box that "posts" value or when moving from one tab to another in tabbed layout with "refresh when active" enabled. This was an issue with the error handling logic for those functions and has been corrected.

INC-170423 · Issue 648982

Added catch for SAML WebSSO duplicate key exception

Resolved in Pega Version 8.4.5

After logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint. Cannot insert duplicate key in object." This has been resolved by updating the session index handling and adding a catch for the duplicate key exception.

SR-A14004 · Issue 231765

Flow designer XML fixed when using copy/paste

Resolved in Pega Version 7.2.1

Copy and paste are available in the Flow Designer, but tickets where the End shape was copy/pasted and a new ticket set created for the new End shape resulted in incorrect XML. To correct this, the flowmethodbody function will use pyTicketShapes instead of pyModifierRefs for java generation.

SR-D81532 · Issue 544429

Corrected case-mismatch when using Top Ranked in a subreport

Resolved in Pega Version 8.3.2

Incorrect SQL Generation was seen when using the combination of Union ALL (more than 1 distinct tables) and Rank in Sub report. The sub-report had a ranking logic to pull records with greatest “pxUpdateDateTime”, but when executing the main report definition rule, Oracle responded with the error "There was a problem getting a list." Investigation showed that the query generated was not able to match the columns because they were given as pxUpdateDateTimeR1 in one and PXUPDATEDATETIMER1 in another. This only happened when display Top Ranked was selected in the subreport, and was due to Oracle being case-sensitive. This has been resolved by updating the system to get the correct column alias for rank in a subreport.

SR-D67150 · Issue 532022

Resolved attachments when using Mobile page message setting

Resolved in Pega Version 8.3.2

When using page-level error messages for a work object, trying to add an attachment to that work object resulted in an error and the attachment failed. This has been resolved by adding an error check in the pzAttachContentFile activity.

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