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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-187553 · Issue 675429

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188080 · Issue 673783

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674972

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-157448 · Issue 638925

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.7

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

SR-A23050 · Issue 244774

Rule generation updated to handle related JSONs

Resolved in Pega Version 7.2.1

The system was failing to parse inbound JSONs when the corresponding Pega Data Model was generated using the same JSON, and was unable to use valuelist or pagelist properties for generating JSON to pass to connect-Rest Method. This generation and runtime of rest connector was failing when the same name property existed in multiple places with different modes and same levels. To support this use, the rule generation has been updated to correctly populate the qualifier name along with modified run time code to support mapping when same properties are there in the same class.

SR-A19704 · Issue 234771

Refresh list action retains focus on work area

Resolved in Pega Version 7.2.1

When used as used as part of enabling successive rows, the refresh list action was returning focus back to first item rather than holding focus at the working point. This was found to be caused by a ?Select first row on initial load? option when ?Refresh List? is performed, and this code will no longer be called in this scenario.

SR-A21043 · Issue 241137

Refresh list action retains focus on work area

Resolved in Pega Version 7.2.1

When used as used as part of enabling successive rows, the refresh list action was returning focus back to first item rather than holding focus at the working point. This was found to be caused by a ?Select first row on initial load? option when ?Refresh List? is performed, and this code will no longer be called in this scenario.

SR-A18716 · Issue 234856

Corrected Hotfix Manager mismatch between 7.2 versions

Resolved in Pega Version 7.2.1

The version of 7.2 used in the Hotfix Catalog was different from the version used in Hotfix Manager when installing DLs. An update to the HM code was made to correct this mismatch.

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