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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A14336 · Issue 230881

Resolved NPE when @checkForSubstitute used

Resolved in Pega Version 7.2.1

If an assignment used the "Check Availability" setting and the operator was not available at that time, a NPE was generated in cases where the timezone needed to be parsed to complete the check. To correct this, the system has been modified to support time zones with more than 3 characters, and support was added for the IST timezone.

SR-D29127 · Issue 506862

SAML data pages restored after passivation

Resolved in Pega Version 8.3.1

If login used SAML SSO, resuming the session after passivation resulted in missing or empty data pages when using an SAP integration with Pega Cloud. This was traced to a security change that modified the D_SAMLAssertionDataPage and D_SamlSsoLoginInfo data pages as read-only, causing them to not be passivated under these conditions. To resolve this, the data pages have been made editable so they will be restored as expected. This change also resolves any difficulty with SAML logoff activities in conjunction with SAP and Pega Cloud.

SR-D41482 · Issue 507883

SAML data pages restored after passivation

Resolved in Pega Version 8.3.1

If login used SAML SSO, resuming the session after passivation resulted in missing or empty data pages when using an SAP integration with Pega Cloud. This was traced to a security change that modified the D_SAMLAssertionDataPage and D_SamlSsoLoginInfo data pages as read-only, causing them to not be passivated under these conditions. To resolve this, the data pages have been made editable so they will be restored as expected. This change also resolves any difficulty with SAML logoff activities in conjunction with SAP and Pega Cloud.

SR-128883 · Issue 195834

Fixed button contrast when using accessibility

Resolved in Pega Version 7.1.8

The "Select Values" button in the dialog to edit report filter had a low contrast ratio when accessibility was enabled. This was caused by the unintentional application of the repeat layout CSS to the button, and has been fixed.

SR-A11447 · Issue 243018

Importing an archive no longer fails when using DynaTrace

Resolved in Pega Version 7.2.1

Importing an archive was failing when using the third party program DynaTrace. This was due to passivation during the import process, and the system has been modified to prevent this.

SR-A12357 · Issue 230904

Corrected error handling logic when using KeepMessages

Resolved in Pega Version 7.2.1

Actions such as PostValue, RunActivity, Run DataTransform, and ShowMenu were clearing the error messages on the client even when the KeepMessages flag was set. There was also a clearing mismatch that left the error messages in the table even though the messages were cleared on the client. This happened when there was a click on a check box that "posts" value or when moving from one tab to another in tabbed layout with "refresh when active" enabled. This was an issue with the error handling logic for those functions and has been corrected.

SR-A12357 · Issue 231872

Corrected error handling logic when using KeepMessages

Resolved in Pega Version 7.2.1

Actions such as PostValue, RunActivity, Run DataTransform, and ShowMenu were clearing the error messages on the client even when the KeepMessages flag was set. There was also a clearing mismatch that left the error messages in the table even though the messages were cleared on the client. This happened when there was a click on a check box that "posts" value or when moving from one tab to another in tabbed layout with "refresh when active" enabled. This was an issue with the error handling logic for those functions and has been corrected.

SR-D23239 · Issue 499595

Support added for multi-operator SAML logins

Resolved in Pega Version 8.3.1

When a SAML user is logged in by Single Sign-On (SAML), the system processes the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to the same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-130224 · Issue 200002

Fixed class pickup when Ticket Urgency is used as reference

Resolved in Pega Version 7.1.8

It was not possible to convert a summary report to a list report if the report had Ticket.Urgency as a reference and Ticket was a single page pointing to data class type property in the work class. This was traced to the drill down picking up the Urgency property from the work class, and has been resolved.

SR-A14004 · Issue 231765

Flow designer XML fixed when using copy/paste

Resolved in Pega Version 7.2.1

Copy and paste are available in the Flow Designer, but tickets where the End shape was copy/pasted and a new ticket set created for the new End shape resulted in incorrect XML. To correct this, the flowmethodbody function will use pyTicketShapes instead of pyModifierRefs for java generation.

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