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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-180184 · Issue 665091

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.7

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

INC-165992 · Issue 657691

Table Filter save uses correct harness

Resolved in Pega Version 8.7

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

INC-173760 · Issue 658069

Table Filter save uses correct harness

Resolved in Pega Version 8.7

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

INC-166048 · Issue 659534

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.7

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following: webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

SR-A3384 · Issue 212375

Added negation(!) handling for 'when' functions in icon control

Resolved in Pega Version 7.2

After migration, the 'when' rule was not evaluating negation(!) correctly in the deprecated icon control. This was caused by changes in the assembly logic stream generation treating 'when' expressions differently when negation is present, and has been resolved by passing the compiled 'when' rule to the handleEvaluateWhen function.

SR-A3384 · Issue 211149

Added negation(!) handling for 'when' functions in icon control

Resolved in Pega Version 7.2

After migration, the 'when' rule was not evaluating negation(!) correctly in the deprecated icon control. This was caused by changes in the assembly logic stream generation treating 'when' expressions differently when negation is present, and has been resolved by passing the compiled 'when' rule to the handleEvaluateWhen function.

INC-185847 · Issue 669526

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.7

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

SR-C76155 · Issue 415814

Class structure tree correctly repaints when scrolling in Chrome

Resolved in Pega Version 8.2

When expanding the Class Tree Structure and then selecting a class relatively low down in the list, the screen was not repainted after scrolling back up when using the Chrome browser. It was possible to force a repaint of the tree structure by clicking on an item in it. This was traced to the app explorer tree-grid (cell) having section includes which used deprecated free-form layouts (which are table based). To resolve this issue, the app explorer leaf node has been converted to display in dynamic layout and app explorer child nodes will repaint even after expanding to a child level.

SR-A5110 · Issue 214245

Fixed exception generated by 'getclassname' used with autocomplete

Resolved in Pega Version 7.2

An issue was found in some new installations using autocomplete where trying to set and execute 'getclassname' after a name change caused a conflict between the old and new values. The problem was traced to a function that set the new value and then repeated a call to the old one, nullifying the change. This did not effect upgraded systems due to a difference in the storage stream versions, and the conflict has been resolved by updating the logic

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