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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-130442 · Issue 212468

Added support for localization of the 'Advanced' value of the When rule

Resolved in Pega Version 7.2

If the "Advanced" value was localized in the When rule form, it failed as it was trying to compare with localized text. To resolve this, WhenTabListener has been modified to use the ID attribute instead of text for comparison.

SR-A12587 · Issue 224456

Added support for localization of the 'Advanced' value of the When rule

Resolved in Pega Version 7.2

If the "Advanced" value was localized in the When rule form, it failed as it was trying to compare with localized text. To resolve this, WhenTabListener has been modified to use the ID attribute instead of text for comparison.

SR-A8574 · Issue 218907

"When" handling improved for expanding repeating layout sections

Resolved in Pega Version 7.2

Given multiple records in a Dynamic Repeating Layout, it was not possible to implement a 'When' rule that would expand the last record while collapsing all prior records. This was due to the parameter name used by the expand header function being the same for all sections in a Dynamic Repeating Layout. In order to support more robust layouts, the system has been updated to better handle setting parameters to evaluate the 'When' condition for sections inside repeating layouts.

SR-D27687 · Issue 500052

Mashup Export to Excel works on first use

Resolved in Pega Version 8.2.3

If a report was opened from Mashup and exported to Excel, only one record was given regardless of the actual size of the report. If the mashup main page was refreshed, the open and export process worked correctly. This has been corrected by adding a call to pzSetQueryDefaults in pzRDExportWrapper when the requestor is initialized for Mashup.

SR-A3384 · Issue 212375

Added negation(!) handling for 'when' functions in icon control

Resolved in Pega Version 7.2

After migration, the 'when' rule was not evaluating negation(!) correctly in the deprecated icon control. This was caused by changes in the assembly logic stream generation treating 'when' expressions differently when negation is present, and has been resolved by passing the compiled 'when' rule to the handleEvaluateWhen function.

SR-A3384 · Issue 211149

Added negation(!) handling for 'when' functions in icon control

Resolved in Pega Version 7.2

After migration, the 'when' rule was not evaluating negation(!) correctly in the deprecated icon control. This was caused by changes in the assembly logic stream generation treating 'when' expressions differently when negation is present, and has been resolved by passing the compiled 'when' rule to the handleEvaluateWhen function.

SR-D17919 · Issue 491580

Corrected thread switching when moving between interactions tabs

Resolved in Pega Version 8.2.3

When using Create New for a Phone Call-Consumer in one tab and Create New for an Outbound Phone Call on another tab, the thread was not changing when switching between the tabs of the interactions. Closing the Outbound call interaction resulted in null pages on the clipboard. This has been resolved by updating the pzpega_ui_doc_tabsupport file so it switches to root document context if called from onActivate function using a flag.

SR-A5110 · Issue 214245

Fixed exception generated by 'getclassname' used with autocomplete

Resolved in Pega Version 7.2

An issue was found in some new installations using autocomplete where trying to set and execute 'getclassname' after a name change caused a conflict between the old and new values. The problem was traced to a function that set the new value and then repeated a call to the old one, nullifying the change. This did not effect upgraded systems due to a difference in the storage stream versions, and the conflict has been resolved by updating the logic

SR-A4488 · Issue 214464

Improved system performance for SQL using ReserveQueueItem

Resolved in Pega Version 7.2

The SQL generated using the stored procedure sppr_sys_reservequeueitem_b has been tuned to improve system performance for all database implementations; DB2, MS SQL Server, and Oracle.

SR-D17037 · Issue 487530

Check added for backwards compatibility with Case Type when rules

Resolved in Pega Version 8.2.3

After upgrade, the When rules present on case type rules (used for skipping stages or showing/hiding stage-wide or case-wide actions) were not executing at run time. This was traced to the introduction of the pySkipOrAllowType property in recent versions, and was only reproducible when the ApplicationRuleset was locked and after upgrade irrespective of whether the condition for when was true or false. To resolve this and enhance backwards capability, a check has been added for the SkipOrAllowType property being empty.

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