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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-196414 · Issue 684238

OAuth token refreshed when revoked on source

Resolved in Pega Version 8.7

When an OAuth token was used to authorize the APIs in the system, revoking the token at the source, i.e. from the Service side, did not automatically refresh the token and a logoff/logon was required before a fresh token was generated. This has been resolved by adding an update to explicitly purge revoked tokens.

INC-178417 · Issue 670114

Flag reset added for grid with 'Expand When'

Resolved in Pega Version 8.7

A grid using an 'Expand When' condition worked as expected when the condition was true, but once expanded the grid did not collapse if the expand condition was changed to false even if a section/harness refresh was performed. This has been resolved by adding an update which will reset the flag when the result of 'Expand When' is false.

INC-137882 · Issue 599140

Hazelcast will be used to determine node presence

Resolved in Pega Version 8.4.4

When calling logoff from the end user portal, sporadic PresenceStandardLifeCycleListener exceptions were seen during high load periods. This was traced to changes made in the Service Discovery behavior: when there is an issue with the node and heartbeats are missed, the node goes to Safe Mode. This caused the topology to change and trigger clearing off presence sessions, but the node still received service requests and this issue was seen. To resolve this, an updated has been made so the system will rely on the Hazelcast listener instead of service discovery to determine whether a node has left.

SR-A4515 · Issue 210886

Updated Outlook functions used by SendEmailMessage

Resolved in Pega Version 7.2

The SendEmailMessage function is used in conjunction with email clients to send a meeting invite from the PRPC application and have the accepted invitation and subsequent reminders appear on the recipient's calendar. This relies on key value pairs to define different functionalities at the client's end when the file is received. Integration with Outlook is a legacy feature of this function, but does receive some maintenance to maintain viability. To that end, the system has been updated to resolve issues with the calendar interface to Outlook concerning the trigger of meeting invite reminders at the client's end and to better handle the time zone conversion of that meeting. In addition, updates have been added to show the name of the meeting organizer instead of the email id, and the text used by the MeetingData.pyDescription function to set the meeting invite description will also be seen in the mail body.

SR-A3548 · Issue 210897

Updated Outlook functions used by SendEmailMessage

Resolved in Pega Version 7.2

The SendEmailMessage function is used in conjunction with email clients to send a meeting invite from the PRPC application and have the accepted invitation and subsequent reminders appear on the recipient's calendar. This relies on key value pairs to define different functionalities at the client's end when the file is received. Integration with Outlook is a legacy feature of this function, but does receive some maintenance to maintain viability. To that end, the system has been updated to resolve issues with the calendar interface to Outlook concerning the trigger of meeting invite reminders at the client's end and to better handle the time zone conversion of that meeting. In addition, updates have been added to show the name of the meeting organizer instead of the email id, and the text used by the MeetingData.pyDescription function to set the meeting invite description will also be seen in the mail body.

SR-A7105 · Issue 215067

Corrected When Display format handling for DateTimeControl

Resolved in Pega Version 7.2

If the read-only formatting value was checked in the pxDateTime control for the When Display value, selecting the same value twice from the calendar caused the formatted value to be lost. To correct this, the populateSubmitableField API in pzpega_ui_calendar_dbp js file has been updated to set the data-display-value attribute before setting the value and enabling the data-formatting attribute.

SR-A7485 · Issue 216800

Visible When Conditions working for buttons in Harness

Resolved in Pega Version 7.2

Due to changes in the condition expression formatting, Visible When Conditions were not working as expected for buttons in the harness after upgrade. A check has been added to evaluate the structure and apply the correct visibility expression.

INC-133951 · Issue 584147

Try catch added for templated refresh when

Resolved in Pega Version 8.4.4

After configuring a refresh when condition on a dynamic layout triggered by changes on D_worklist.pxResults, a component stack mismatch error was generated if client side UI template is enabled. Without templatization it worked as expected. This has been resolved by adding a try catch block to DynamicLayoutGenerator.java.

INC-153108 · Issue 614358

Added check to maintain disabled textarea 'when'

Resolved in Pega Version 8.4.4

The disabled text field became editable when the "Run required condition on client" checkbox was enabled. This has been resolved by adding a check for pyDisabled property to get the correct status for textarea control.

INC-175630 · Issue 653863

Application selections only announced when visible

Resolved in Pega Version 8.7

The elements of the application switcher were being announced by the NVDA screen reader even when toggled off, i.e. not visible. The issue was occurring because the focus was remaining at the search bar even after closing the app switcher window, and has been resolved by adding the necessary logic to switch the focus.

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