INC-160485 · Issue 655296
Trailing "/" added to public links for SSO use
Resolved in Pega Version 8.5.5
Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.
INC-178148 · Issue 660926
Handling added for SSO servlet name
Resolved in Pega Version 8.5.5
After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.
SR-A2424 · Issue 205812
Latency resolved for sites with repeated SAML authentication requests
Resolved in Pega Version 7.1.9
In an installation using SAML SSO for authentication, repeatedly initiating SAML IDP requests were eventually causing poor system performance. To resolve this, support has been added to disable replay cache handling during SSO login via a DSS.
INC-174267 · Issue 657129
Wait action persists when using Urgency Adjustment
Resolved in Pega Version 8.5.5
When using the Urgency Adjustment (pyAdjustAssignmentsla standard local action), once a case reached the wait action and the goal and deadline were updated the previous pyWaitAction was not being stored. This has been resolved by ensuring the previous pyWaitAction will be stored and passed to the AddAssign activity.
SR-A3897 · Issue 209254
Resolved authentication requirements in activity pzSetQueryDefaults for SSO setup
Resolved in Pega Version 7.1.9
Code-Security.InitialProfileSetup does not need authentication to run, but during the SSO login it calls Code-Pega-Requestor.pzSetQueryDefaults which was hard-coded to require authentication. This was an error, and the SetQueryDefaults activity no longer requires authentication.
SR-D23239 · Issue 496707
Support added for multi-operator SAML logins
Resolved in Pega Version 8.2.3
When a SAML user logged in by Single Sign-On (SAML), the system processed the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.
SR-D16327 · Issue 487447
Updated logic for Bulk Upload count when background processing is used
Resolved in Pega Version 8.2.3
When multiple items were queued as part of "Bulk Upload" and the "Transfer To" operation was used with "BULK PROCESS in BACKGROUND", discrepancies were seen in the email received. For example, if two items were selected for transfer, email notifications stated that 1 item was selected and 1 item was processed instead of 2. This was traced to using 'process in background': when selected during bulk processing, the first record is processed in the foreground and remaining records are processed in the background. When the system sent the email notification once the background process was done, the total records computation was not considering the foreground-processed record, and the count was off. The timing logic has been updated to account for the foreground record to resolve this.
SR-D28869 · Issue 499316
Resolved Tooltip not relaunching after hide when using autocomplete controls
Resolved in Pega Version 8.2.3
When a tooltip was configured with SmartInfo and 'Auto-dismiss on hover away' was not checked, the tooltip disappeared when an autocomplete control was clicked and could not be reopened afterwards. The tooltip behaved as expected when it used input text control. This behavior was traced to autocomplete controls being set to hide all other active popovers because autocomplete results are displayed in a popover and only one active popover can exist on the DOM. However, it was seen that the tooltip's Smartinfo popover status was still active even though it was hidden, which is why it could not be launched again. To resolve this, when an autocomplete control is clicked, any active popovers being hidden will also be marked as inactive.
SR-D23906 · Issue 499988
Case status correctly updated when using RDA
Resolved in Pega Version 8.2.3
When a Assignment was routed to a work queue and Flow Action post processing was set to trigger an RDA Automation to update some case property, an error appeared saying there was no data available on the Page and the case status was not updated when it moved to the next stage. This was an issue with case status not being correctly updated when using robotic automation, and has been resolved.
SR-D29416 · Issue 500133
Email template content editors visible when using Smart Investigate
Resolved in Pega Version 8.2.3
When specialized email correspondence templates were used with the Smart Investigate Framework, the correspondence rules did not have all the default values used in visibility conditions. This caused the 'when' rules pzShowSourceOnlyEmailEditor and pzShowBasicEmailEditor to evaluate to false and not display the source stream. To resolve this, UpgradeOnOpen has been added for correspondence rules to set the value for the visibility of rich text editor for source code viewer in order to support the use of custom templates with Smart Investigate Framework.