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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-125268 · Issue 188000

Added ownership check for DeleteModalHeader process

Resolved in Pega Version 7.1.8

When closing a modal dialog, the dropdown in the parent window became disabled and did not allow further selection. This was caused by the modal js throwing an error while attempting to remove an element that was not its child. To avoid this, the deleteModalHeader js API has bene modified to check the parent/child relationship before proceeding with the delete.

SR-124882 · Issue 186524

Cookies only generated if IAC enabled

Resolved in Pega Version 7.1.8

IAC cookies were being generated in environments where IAC was not deployed, causing the application to present the error "Browser cookies must be enabled for PRPC Internet Application Composer to function." This problem only occurred with the Google Chrome and Firefox browsers. To correct this, the system has been updated to bypass cookie generation if IAC is not in use, adding a condition to bypass the cookie detection logic in PegaCompositeGadgetMgr.js if pega.web.config.encrypt is set to false.

SR-126460 · Issue 190738

Corrected persistent highlighting of work object

Resolved in Pega Version 7.1.8

If a work object was opened from the following button in the left panel, that particular WO opened but remained highlighted in blue even after other selections were made. This was caused by a configuration issue where the pyFavorites section was refreshed if the FollowUnFollow count changed, but if there was a Mixin as the Background for Row focus and Row Selection cases the text would remain highlighted until there was another change in the FollowUnFollow count. In order to resolve this, "Use default background for this format" will be enabled by default.

INC-186904 · Issue 669744

Removed duplicate alert events

Resolved in Pega Version 8.6.5

Duplicate applications were seen in the PDC Event Viewer, e.g. ‘Adviser 01.01’ and ‘Adviser:01.01' - one without a colon and one with a colon. Investigation showed that alert events logged via AsyncServices were being logged as "ApplicationName Version" instead of "ApplicationName:Version", and this has been resolved by updating AsyncServiceBatchTask.java to use the expected application name while logging alert events.

SR-115526 · Issue 178638

Epilog activity correctly executing for asynchronous queues

Resolved in Pega Version 7.1.8

When configuring a File Listener and Service-File for Asynchronous execution queue, the Epilog activity was not being executed. There was a workaround of switching to synchronous execution, but this issue was traced to a logic flaw that created a race condition between the processing of the file parsing (which occurs in one thread) and the row processing (which occurs in a separate thread) and has been resolved.

SR-124242 · Issue 186908

Resolved deletions issues for tables mapped to shared classes

Resolved in Pega Version 7.1.8

When a class in a tenant was mapped to an external table and the tenant was deleted, the tenant deletion caused the external table to be dropped/deleted as well even though there was a class in the shared layer that was mapped to the same external table. To correct this, tables mapped to shared classes are not deleted during tenant deletion if there is a tenant class mapped to the same table.

SR-126157 · Issue 193349

Email Listener message handling updated for DSN messages

Resolved in Pega Version 7.1.8

Signature protected emails were causing an error even when the 'include DSN messages' checkbox was active. According to the Oracle tech note at http://www.oracle.com/technetwork/java/javamail/faq/index.html#imapserverbug this can be worked around by creating a new copy of message for this call, and that code has been added to this function.

SR-130208 · Issue 198155

Handling added for step page call to DeleteAssignment

Resolved in Pega Version 7.1.8

After upgrade, the pxDeleteAssignment with step page Assign-Workbasket was not working as expected. The error was traced to the 'DETERMINELOCKSTRING' activity being available in Work- class while the local customization was passing the Assign- page as the steps page. Handling has been added for cases when the activity gets called on a page other than primary work page.

INC-143865 · Issue 602196

Handling added for empty back link in BLOB

Resolved in Pega Version 8.5.2

A DirectStreamContainerV7 Exception (BLOB Corruption) was seen when opening a work object that expanded a certain property. This was traced to an empty back link present in the BLOB: during deserialization, the exception was thrown while trying to parse that empty back link. To resolved this, an update has been made which will parse the empty back link information properly.

INC-133093 · Issue 579968

Added null checks for RAP extraction

Resolved in Pega Version 8.5.2

After creating a RAP file that Included the History class and adding a List Viewer to filter the instances, no instances were added into the RAP file when trying to preview the product rule. Investigation showed there was a null pointer exception that occurred while acquiring the content page from the clipboard, and null checks have been added to resolve this issue.

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