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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-127806 · Issue 195855

Sort by ID enhanced to handle custom ID formatting

Resolved in Pega Version 7.1.8

Sort by ID was not working correctly for workbasket/worklist if the workID was in the format String-Number-Number and not in expected format of either String-Number or String-Number-String. The Pega-RULES:compareWorkIDs function responsible for sorting the workID assumed the ID would be in this format because it used pxRefObjectInsName - an internal property that could not be overridden. However, it was possible to create another property in the "Assign-" class of a custom rule set that could be updated with the value of pxRefObjectInsName by iterating it through the list, and then it could be configured in a grid as sortable row which could further be sorted through a custom sort function. An enhancement has been added to the compareWorkIDs function to handle IDs in the String-Number-Number format with additional handling for 2 part vs. 3 part IDs.

SR-121016 · Issue 179993

JMS handling enhanced for complex custom environments

Resolved in Pega Version 7.1.8

When a JMS message is created, a temporary JMS response queue is also created on the fly. The JMS response queue has a timeout parameter associated. After PRPC has consumed a message from the destination, it retrieves the response parameters from the message header and posts a JMS message to the temporary response queue to complete the cycle. In some complex custom environments, PRPC was not able to send a response message before the response queue timed out and an error was generated. In order to handle these situations, the JMS Listener has been modified to always close MDB response connection before continuing.

SR-121686 · Issue 183607

Email Listener timeout tuned for EAR deployments

Resolved in Pega Version 7.1.8

When the email listener encountered an error in installations with EAR deployments, it stopped processing emails until the listener was restarted manually. This was caused by the Timer variable being static in EAR deployments with no logic available to reset it, so it continued to grow over time and could result in sleep times of days. Logic has now been added to reset the timer. The default sleep time has also been set to increase 30 seconds each time an error is encountered to a max of 90 seconds (sleep times are 5 , 30 , 60, 90 seconds) at which point it will reset.

INC-135405 · Issue 582004

Simple button style updated to allow customization

Resolved in Pega Version 8.5.2

The Simple button style was not picking up the correct border style that was defined in the Skin rule when in the hover state. This was traced to the border radius value hard-coded in one of the custom files taking precedence over the value added for the border radius in the skin format. To resolve this, the simple button styles code has been removed from the controls.css file that had the border radius value hardcoded. The styles for simple button format will be configured in the skin, and a mixin has been added for modal buttons border styles that can be configured in the skin itself.

INC-145535 · Issue 600785

Corrected layout group overlapping content

Resolved in Pega Version 8.5.2

When an editable Table with Master Detail Edit has a section that contains a Layout group (Tab) inside the Master Detail Flow Action, if there are more layout group headings than that can be contained in the screen, a left and right arrow are displayed to toggle between headings in the layout group heading bar. However, timing issues sometimes caused the contents of the layout group to overlap on top of the content below the layout group and the screen was freezing with a loading icon. This was traced to console errors, and has been resolved by adding an 'undefined' check to prevent those errors.

SR-C57879 · Issue 406005

Updated parameter handling for SECU0001 alert for accuracy

Resolved in Pega Version 8.1.2

In the SECU0001 alert, some fields contained incorrect values pertaining to a previous HTTP request, not the one that caused the alert, causing misleading information to be logged and sent to PDC. This was found to be an issue where when unexpected properties were found, the alert was being thrown from an early stage of processing, i.e., during inputProcessing where the current activity had not yet been set to the requestor state and therefore the currentactivity was not there in the stack frame. This has been addressed by getting the activity name from the HTTP request parameters and updating the diagnostic information with it so the alerts will be accurate.

INC-210513 · Issue 710342

Added handling for clustered index on the pr4_rule table during migration

Resolved in Pega Version 8.6.5

When attempting to migrate the rules schema to RULES85 and temp data schema DATA85, the upgrade was becoming stuck in a loop while working to generate declarative indexes for Rule-HTML-Paragraph. Investigation showed the infinite looping happened only for classes mapped to the pr4_rule and with instance count of more than (num of threads * batch size). This was due to the presence of a clustered index on the pr4_rule table causing the resultset to return an infinite number of records in SQLServer, and has been resolved with an update to leverage the total record count to iterate the resultset instead of depending on the resultset.next().

INC-214451 · Issue 721970

Rest connector passes RequestAttachmentPage to child requestor

Resolved in Pega Version 8.6.5

While invoking the Rest Connect from a data page, the error "InboundMappingException: Exception occurred while mapping incoming response" was generated. Requests with "Content-type:multipart/form-data" require "pyRequestAttachmentPage" or "pyResponseAttachmentPage" to be populated with correct values. When Rest-Connector was executed in parallel, those pages were not copied to the child requestor and the rest call executed from the child requestor did not have correct header and body. To resolve this, MethodConnect.java has been updated to correctly pass pyRequestAttachmentPage to the child requestor.

INC-220174 · Issue 716384

Improved cleanup for data from joining nodes

Resolved in Pega Version 8.6.5

A Cassandra node that is down for longer than the grace period (default 10 days) can introduce zombie data that creates instability when it returns to the cluster. This can include VBD partition summary data that was deleted and can break loading rules and cause the service to fail to start up. To resolve this, additional logic has been implemented to detect zombie summary records, including summary records without field descriptors and summary records without dictionaries having already been provided, and to read dictionaries from the latest summary record in case there are preceding zombie records with dictionaries.

INC-216927 · Issue 714497

Conditional handling added for perceived invalid valuelist reference in design time

Resolved in Pega Version 8.6.5

After adding a value list property '.pyDateTimeValue(2)' in a section configured in the view editor, the design time error "config issue" was shown. There were no errors at run time and the application's behavior was correct. Changing the subscript of the value list property to (1) ran without an error. In this scenario, the actual usecase configuration will populate .pyDateTimeValue(2), but the view editor believed there was an error in the section because there was no reference to pyDateTimeValue(1) first. This has been resolved by conditionally changing the pyValue to a template property in design time when a perceived invalid valuelist reference is provided as property in the panel.

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