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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-120103 · Issue 183482

Headers auto-expanded when printing from portal

Resolved in Pega Version 7.1.8

When working on the classic portal (WorkUser), clicking the print icon was not automatically expanding the headers if they had been collapsed. This was an unintended behavior change, and the harness has been updated to restore the expected behavior.

SR-120103 · Issue 177698

Headers auto-expanded when printing from portal

Resolved in Pega Version 7.1.8

When working on the classic portal (WorkUser), clicking the print icon was not automatically expanding the headers if they had been collapsed. This was an unintended behavior change, and the harness has been updated to restore the expected behavior.

SR-123977 · Issue 185468

Optimized regex decision tree for property and when values

Resolved in Pega Version 7.1.8

A regex expression run against long property names was resulting in system slowdown and stuck requestor threads. A similar issue was encountered with When rules. To resolve this, the decision tree has been optimized.

SR-126181 · Issue 188742

Corrected tab display for failed visible when conditions

Resolved in Pega Version 7.1.8

When a repeating tab layout on a page group property includes "Body Visible When", tabs were displayed properly, but sections within were not being rendered for some tabs. To correct this, a visible when rule has been added to the outside content Div to handle situations where the when condition is not satisfied.

SR-C91907 · Issue 433770

Thread context preserved when processing a case in interaction

Resolved in Pega Version 8.3

Thread context was not being preserved correctly when a case was opened from an interaction. This has been corrected.

INC-185847 · Issue 669526

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.7

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

SR-122409 · Issue 182081

Refresh when active' tabs no longer affecting other tabs

Resolved in Pega Version 7.1.8

A tab using the 'Refresh when active' setting, could cause the content of other non auto refreshing tabs to re-execute. E.g. Report Definitions that are sourcing repeat grids in other tabs. This occurred when using the 'Refresh when active' setting on a tab whose content is a Dynamic Layout (the out-of-the-box default when adding a tab) with an embedded section. There was a local workaround of updating tabs to use the required section as the top level content rather than using a dynamic layout with an embedded section, and this has now been incorporated into the software. The refresh when active setting is still available in this configuration.

SR-D17919 · Issue 491579

Corrected thread switching when moving between interactions tabs

Resolved in Pega Version 8.3

When using Create New for a Phone Call-Consumer in one tab and Create New for an Outbound Phone Call on another tab, the thread was not changing when switching between the tabs of the interactions. Closing the Outbound call interaction resulted in null pages on the clipboard. This has been resolved by updating the pzpega_ui_doc_tabsupport file so it switches to root document context if called from onActivate function using a flag.

SR-127491 · Issue 193606

Resolved runtime error when editing complex grid cells

Resolved in Pega Version 7.1.8

When using grid edit mode inline on a grid with a section inside a cell that includes a checkbox and a 'when' condition, a runtime error appeared when the cell was clicked. This was an issue with the wrong reloadElement being passed in the editRow() API, and this has been corrected.

SR-C94042 · Issue 444586

Resolved JSON exception with refreshrow used for navigation

Resolved in Pega Version 8.3

After upgrade, a custom implementation of a grid that had a menu configured on right click of the row for the category/description in the uploaded case attachments was not working. This was traced to the RefreshRow(non-list) action generating quotes that made the JSON invalid for a navigation rule, and has been fixed by modifying pzProcessRefreshRowItem to remove quotes from navigation refreshrow action generation.

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