Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-139700 · Issue 591563

Shortcut works for copying reports into private rulesets

Resolved in Pega Version 8.3.5

Copying out of the box shortcuts to other categories in the Report Browser was failing with the error ".pyShortcutName: The rule name pyTimePerStage is a reserved name (starts with px, py, or pz) and is not created in a Pega- ruleset." This was caused by the system trying to create a new rule with a py prefix in a non pega- ruleset, which was a missed use case in the refactoring work of report actions to use the Record API. This has been corrected by moving the report ID generation logic from the activity pzValidateSaveAsInput to a new Rule-Utility-Function in the ReportingUtils library called pzGenerateUniqueRecordName so that it can also be used by pzCopyShortcutPostActivity7 when the shortcut's ID is prefixed with px, py, or pz.

SR-D93777 · Issue 565693

Handling added for Oracle Aggregate IH Summaries

Resolved in Pega Version 8.4.2

When using using (Non Materialized) IH Summaries to aggregate IH data, the data returned by the IH summary did not include all the expected records. If the same criteria was executed on the database via SQL or by using a strategy to process raw IH data then the results were as expected. This was due to a difference in handling of Oracle vs postgres which causes an order by clause not to be generated in the query: the postgres column name is lower case, while in Oracle it is upper case. This has been resolved by updating the system to get the column name correctly from the propertytocolumn map so IH records are returned in correct order by Browse By Keys operation.

SR-D92688 · Issue 551342

Optional feature to improve pxETReport performance

Resolved in Pega Version 8.4.2

Poor performance was seen when using pxETReport. This was caused by the system loading the recent cases widget by looking up all the ET cases within last 30 days, opening each ET case to check if it is from the same pyFrom email address, and then if yes, opening its related service case. On a complex system, this was potentially a slow process. To improve performance, the "Related cases" feature can now be disabled through an overridable 'when' rule.

SR-D74376 · Issue 552261

Check added for string vs boolean for pzscan JSON

Resolved in Pega Version 8.4.2

When calling the CloudRemoteMaintenance/Work-/pzscan API, the response JSON had boolean values in the form of String which caused the JSON parsing to fail. The system was using ClipboardProperty.toStringValue() while generating outbound JSON from the clipboard page, which did not correctly interpret a boolean value. To resolve this, a check has been added that will assess the value and invoke ClipboardPage.toBoolean() when needed so that the value is converted as per type before generating the JSON.

SR-121709 · Issue 179068

New default directory setting added to DDL generation

Resolved in Pega Version 7.1.8

If the DDL for a new PRPC installation was generated without using the optional parameter for the file location, the file was created in the root directory. To avoid this, a default gen_dir setting (./schema/generated) has been added to generateDDL.sh to handle cases when the parameter has not been set.

INC-125972 · Issue 604082

Improved resolved rules cache

Resolved in Pega Version 8.3.5

When Rule resolution iterated over a candidate list to fetch a candidate, performance issues were seen on very large sites. To resolve this, an enhancement has been added that will cache the resolved virtual table entries to optimize performance in high demand use cases like DSM.

INC-146114 · Issue 604413

Create Survey routes case correctly

Resolved in Pega Version 8.3.5

The Create Survey utility was not routing the case to the user who initiated the case, but instead was routing it to the user who checked-in the case. This was traced to an error related to pxRequestor.pxUserIdentifier in the data transform pzpopulate survey params which is called when the survey utility is used, and has been corrected.

SR-D97193 · Issue 556552

DataView rules and library files removed

Resolved in Pega Version 8.4.2

After upgrade, the pzPresentationFUA library was failing while compiling with errors relating to references for com.pega.pegarules.priv.desktop.reporting.dataview not being resolved. This was due to an incomplete cleanup when data views were removed from use, and the library and rules have now been removed.

SR-123011 · Issue 182646

Added null check for datetime in SOAP

Resolved in Pega Version 7.1.8

Some SOAP services using a Response Parameter with Data Type of DateTime and for services of type RPC/ literal were generating an NPE when the service was executed outside Pega7 using Google Chrome. Running the service directly from the service rule within Pega7 did not encounter this error. Other SOAP requests returned a date of 1970-01-01. This was traced to a check to get the thread which did not handle situations where PRDateFormat.formatXSDDateTime() could be null, and the handling for that case has been added for this browser.

SR-124833 · Issue 187240

Added null check for datetime in SOAP

Resolved in Pega Version 7.1.8

Some SOAP services using a Response Parameter with Data Type of DateTime and for services of type RPC/ literal were generating an NPE when the service was executed outside Pega7 using Google Chrome. Running the service directly from the service rule within Pega7 did not encounter this error. Other SOAP requests returned a date of 1970-01-01. This was traced to a check to get the thread which did not handle situations where PRDateFormat.formatXSDDateTime() could be null, and the handling for that case has been added for this browser.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us