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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-128883 · Issue 195834

Fixed button contrast when using accessibility

Resolved in Pega Version 7.1.8

The "Select Values" button in the dialog to edit report filter had a low contrast ratio when accessibility was enabled. This was caused by the unintentional application of the repeat layout CSS to the button, and has been fixed.

SR-130224 · Issue 200002

Fixed class pickup when Ticket Urgency is used as reference

Resolved in Pega Version 7.1.8

It was not possible to convert a summary report to a list report if the report had Ticket.Urgency as a reference and Ticket was a single page pointing to data class type property in the work class. This was traced to the drill down picking up the Urgency property from the work class, and has been resolved.

SR-119772 · Issue 175593

Menu rendering corrected for Attachment Menu controls when using JAWS

Resolved in Pega Version 7.1.8

Previously, the 'add menu' button in the Attachment Menu controls did not respond to the spacebar or enter key if JAWS was active. This was due to a rendering issue with the work flow menu options and has been resolved.

INC-147245 · Issue 612865

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.3.6

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

SR-126156 · Issue 190077

Random ID generation changed to use OpenSAML

Resolved in Pega Version 7.1.8

In certain cases, SSO setup with SAML 2.0 failed with the message "Unable to process the SAML WebSSO request: Unable to process SAML2 Authentication". The error was due to the generated ID being sent with a "+" character in it which could not be handled smoothly. To avoid this issue, the system has been changed to use the OpenSAML API instead of using UUID when generating random IDs for all types of WebSSO requests.

INC-143036 · Issue 599191

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.3.6

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

SR-118213 · Issue 184519

Refresh When' behavior fixed for portal tabs

Resolved in Pega Version 7.1.8

When a 'Refresh When' was active on a portal tab, the system would become unresponsive while trying to refresh it. This was caused by an incorrect element call resulting in a JavaScript error and has been corrected.

SR-127644 · Issue 192194

Refresh When' behavior fixed for portal tabs

Resolved in Pega Version 7.1.8

When a 'Refresh When' was active on a portal tab, the system would become unresponsive while trying to refresh it. This was caused by an incorrect element call resulting in a JavaScript error and has been corrected.

INC-180184 · Issue 665092

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.4.6

After update, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

SR-121183 · Issue 180073

Clarified complex visible 'when' usage with Expression Builder

Resolved in Pega Version 7.1.8

Execution was failing while using a complex visible 'when' expression with more than one Boolean operator. This is not incorrect behavior; Expression Builder only honors one Boolean operator, but the expression will work if typed directly and "Run on Client" is checked. This caused confusion due to the system not flagging the expression as unsupported in Expression Builder, and this has been fixed. In addition, the code has been updated to properly handle multiple logical operators so that runtime behavior is correct and no error is reported at save time. However, please note the following important information: For auto-generated sections, complex 'when' expressions will be allowed and honored when typed directly , but Expression Builders will still allow only one operator. Also, for non-auto generated sections and JSP directives, the old limitation of 1 operator will still apply.

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