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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-143036 · Issue 599190

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.5.3

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

INC-137882 · Issue 599139

Hazelcast will be used to determine node presence

Resolved in Pega Version 8.5.2

When calling logoff from the end user portal, sporadic PresenceStandardLifeCycleListener exceptions were seen during high load periods. This was traced to changes made in the Service Discovery behavior: when there is an issue with the node and heartbeats are missed, the node goes to Safe Mode. This caused the topology to change and trigger clearing off presence sessions, but the node still received service requests and this issue was seen. To resolve this, an updated has been made so the system will rely on the Hazelcast listener instead of service discovery to determine whether a node has left.

INC-133951 · Issue 584149

Try catch added for templated refresh when

Resolved in Pega Version 8.5.3

After configuring a refresh when condition on a dynamic layout triggered by changes on D_worklist.pxResults, a component stack mismatch error was generated if client side UI template is enabled. Without templatization it worked as expected. This has been resolved by adding a try catch block to+F386 DynamicLayoutGenerator.java.

INC-153108 · Issue 614360

Added check to maintain disabled textarea 'when'

Resolved in Pega Version 8.5.3

The disabled text field became editable when the "Run required condition on client" checkbox was enabled. This has been resolved by adding a check for pyDisabled property to get the correct status for textarea control.

SR-113431 · Issue 161621

Corrected use of Navigation URLs in Detailed view

Resolved in Pega Version 7.1.7

The detailed view drilldown from a summary view was not passing the correct set of filters down to the server when the breadcrumb trail link was clicked, causing any included Navigation URLs to fail. There was a workaround of using list view in place of detailed view, but the HTML has been updated to pass the proper parameters to the activity and show the correct information.

SR-118159 · Issue 174990

Improved handling for Case notes when spellchecker is active

Resolved in Pega Version 7.1.7

If a lot of content was added for a case Note, clicking on the Notes tab caused the text to display in a big yellow box which could not be dismissed. This was traced to the spell checker not properly handling RTE's hidden textarea field, and the code has been modified to correct this.

SR-119909 · Issue 176760

Fixed page toggle when a grid contains an error

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

It was not possible to navigate to a different page in a grid when a validation error existed on any page.The error could be corrected if it occurred on the current page and paging ability would return, but if the error as in a different page it was not possible to navigate to correct it. This was traced to code which prevented moving to another page if there was an error on refresh. While there was a workaround, the code has been updated to allow moving to another page unless the error occurs on the current step page.

INC-137818 · Issue 594023

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.5.2

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header.

SR-118725 · Issue 174420

Corrected focus for filter window using WAI

Resolved in Pega Version 7.1.7

With WAI enabled for work object - Audit window- History table - Time column, clicking on Filter window did not properly move the focus to the first element i.e., Add/Remove columns link. The getFirstInputElement API has been modified to fix the reported issue.

INC-143861 · Issue 597557

pzIsScalar 'when' rule updated for Value list and Value group

Resolved in Pega Version 8.5.2

When using the GET/Cases/{ID} API to fetch details about a case, an intermittent HTTP 500 error appeared. This was traced to the 'when' condition pzIsScalar being returned as true for the ValueList property types and trying to set the value on the summaryData embedded page. This has been resolved by updating the pzIsScalar 'when' rule to better handle Value list and Value group.

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