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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-147457 · Issue 621709

Elapsed time in Work History Table includes sub-flow

Resolved in Pega Version 8.5.3

Elapsed times were not captured when an assignment was in a wait shape followed by a utility which set a ticket and moved the assignment to a sub-flow. Investigation showed that when flow execution is in a sub-flow and a ticket is raised, the assignment in sub-flow was removed but audit history was not captured. To handle this scenario, the functions pzCleanSplitForTicket and pzRemoveFlowForTicket have been added, and FlowMethodBody FUA has been modified to include pzCleanSplitForTicket instead of CleanSplit

INC-153415 · Issue 616709

On click outside grid record will be saved

Resolved in Pega Version 8.5.3

When a record was added by copying a previous record, the new record was not saved if there was a click outside the grid. This has been resolved.

INC-150854 · Issue 608368

Logic optimization disabled in offers

Resolved in Pega Version 8.5.2

Offers that should not be eligible to customers were passing through even though the offer was narrowed down to using “OR” conditions in the Engagement policies. This was traced to the logic optimization ignoring precedence, and has been resolved by disabling the optimization.

INC-161430 · Issue 627721

Accessibility Component/Widget role added to pyCaseErrorSection

Resolved in Pega Version 8.5.3

Page level errors were not accessible due to the error section being wrapped inside a dynamic layout whose contents were not readable. This has been resolved by updating dynamic layouts to use the correct accessibility roles.

SR-113557 · Issue 167227

Dynamic Select correctly expands drop downs with IE

Resolved in Pega Version 7.1.7

While using the WorkBasketGadget with dynamic select, drop downs were not expanding to the full width of the field value and parts of the values were hidden. This was caused by an IE bug. The WorkBasketGadget rule has been modified to overcome the issue.

SR-C71037 · Issue 413294

LegacyToReduxConverter modified to resolve readonly error for hybrid data pages

Resolved in Pega Version 8.1.2

When a clipboard page or page list was added to data page backed by RD, the data page was becoming read only and not allowing pyRowsSelected to be modified. The issue was in redux design. If a datapage source was configured as a report definition, the resultant page was a flat data provider in redux design. Therefore the pyRowSelected setting was allowed even if the data page was readonly. But when in post load activity a normal page or page list was added to the data page, the structure of the data page did not remain as a flat data provider, it became a hybrid structure and the entire property became readonly and thereafter did not allow setting pyRowSelected to the data page. To resolve this, the class LegacyToReduxConverter has been modified to handle the case when a page or page list is added to flat data providers.

SR-116769 · Issue 174513

Case narrative ordering enhanced

Resolved in Pega Version 7.1.7

The Case Narrative ordering appeared incorrectly when the events are very close together (multiple events within the same second), though the History items displayed in the correct and expected order. When more than one event occurred within the same second, the DATE datatype did not provide a lower level of distinction to allow more granular sorting or ordering. To resolve this, the time value for sorting is now extracted from InsKey.

INC-133214 · Issue 590379

Deployment Manager rollback works for directed inheritance

Resolved in Pega Version 8.5.2

Rollback was not working correctly in Deployment Manager for history classes using directed inheritance. This was traced to a redundant check in AbstractHistoryPageKeeper that enforced the history pages pattern inherited from one of the base history classes, and this has now been removed.

SR-115166 · Issue 169266

Embedded list views enabled in IAC

Resolved in Pega Version 7.1.7

While using IAC to render a PRPC harness via a gadget, the embedded list view was not being displayed and autocomplete was not functioning. This was traced to a rule defect that failed to carry over the "Web Enabled" checkbox for the content tab shortcut listview.

SR-113714 · Issue 173122

Added tenantID checking for multi-tenant import of access groups

Resolved in Pega Version 7.1.7

When attempting to overwrite an existing access group by importing the Client Access groups in the tenant layer, an error was generated and the access groups were not overwritten. This occurred when the SQLs were not Tenant-qualifying for operator records but were being imported into a tenant; as a result, operator record updates were marked as inserts. To correct this, the behavior has been updated to query for current tenantId and always tenant-qualify the query if it's an overridable instance and not in a shared context.

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