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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-158874 · Issue 625385

Zero value parameter handling added to Trend Reporting

Resolved in Pega Version 8.5.3

After converting the Summary Views to a Report Definition, the Chart reporting functionality was not working in the Report Definition drill-down reports; whole records present were being fetched instead of only the graph chart count. Investigation showed that one of the parameters in the FilterBy was missing, and that pxSLAAgeTimeliness used 0 instead of null, causing the system to consider all records. This has been resolved by modifying the pega_report_Summary.js file and the pxSLAAgeTimeliness FunctionAlias to handle the 0 value and ensure all parameters are present.

INC-144522 · Issue 612323

Portal primarythread copied to workprocessing thread to establish proper class

Resolved in Pega Version 8.5.3

Attempting to add a new item/row in a table configured in a modal dialog in the home page of the Cosmos portal was not working, and the error "Section 'TestSection' execution error on page 'pyWorkPage' of class 'CosmosApp-Work-TestCaseType'. : For input string: "" appeared. This was a missed use case for pyPortalHarness, and was caused by the primarypage not getting copied to the workprocessing thread which led to some actions failing as classless. This has been resolved.

SR-C66633 · Issue 408774

Corrected DADT mapping for PegaDATA tables during upgrade

Resolved in Pega Version 8.1.2

After upgrading, old data tables being upgraded to new data tables (local storage) had the DADT table mapping changed from PegaDATA to CustomerDATA schema even though the tables themselves remained in PegaDATA format. This was traced to a missed use case in an enhancement that allowed creating a data type only in a CustomerData data base. To resolve this issue, the validation for restriction of PegaDATA has been removed and the param.nonPegatable will be set to false in cases where the database type is PegaDATA in pzCreateLocalDataStorage.

SR-117307 · Issue 171895

Improved submit flow for better accessibility with JAWS

Resolved in Pega Version 7.1.7

When the Create or Submit button on a flow action is clicked, dismissing the "You are about to change the current window" popup would sometimes cause JAWS to read extraneous messages such as "Create button unavailable" and "Main region end". This behavior was sporadic and depended on how quickly the popup was dismissed. In order to avoid this, the button function calls have been modified.

INC-144917 · Issue 598200

Healthcheck will only initialize after successful node startup

Resolved in Pega Version 8.5.2

Nodes were not starting up, but because the Healthcheck service was initialized even though the node was not started properly, errors related to that were overriding the actual exception causing the node startup to fail and it was not possible to diagnose the startup issue. To resolve this, an update has been made that will ensure the Healthcheck service is only initialized when the node is initialized successfully.

SR-118106 · Issue 174462

Improved accessibility for UI properties

Resolved in Pega Version 7.1.7

When a property is put on the UI from a different Page the generated UI was not setting the correct LabelFor - it striped the Page context but didn't strip the dot from the front of the property. Accessibility JAWS and other assistive technologies were therefore not associating the label with the input and did not read it out for the given input. The label generation function has been changed to address the reported issue.

SR-118692 · Issue 176658

Enhanced access to work object attachments

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

When a new work object is created and attachments are added in the advanced view, they are added to a list of all attachments that is sorted by the attachment type. A single-click on an attachment opened it normally, but a double-click opened the next attachment instead of the target attachment. Since this was not intuitive behavior, the system has been updated to accept both a single-click and a double-click to open the target file.

INC-140111 · Issue 594375

CSRF token handling added to Bulk Processing

Resolved in Pega Version 8.5.2

On click of submit button from the bulk transfer screen, the pzbulkprocess harness was loaded and the portal was automatically logged off. Investigation showed that when CSRF was enabled, loading pzBulkProcess failed with a 403 error that resulted in logging off the current session due to a missing fingerprint token. This has been resolved by adding both CSRF token and fingerprint generation logic to pzBulkProcessingList.

INC-150407 · Issue 605840

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.5.2

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-156422 · Issue 617382

Updated email triage case creation to avoid unique key issue

Resolved in Pega Version 8.5.3

After upgrade, when the email listener queued the case and an agent picked up the queued item to create an Email Triage Case and then the interaction case, trying to commit the case failed with a Unique Key violation. Investigation traced this to the system trying to insert the record into the PC_WORK_TRIAGE table twice due to a timing issue in the workobject commit. This has been resolved.

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