Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D39264 · Issue 518841

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.4

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-113726 · Issue 162821

Problems exporting Requirements/Specifications to Excel using JBOSS 6.1

Resolved in Pega Version 7.1.7

When using the JBOSS 6.1 EAP Application server, exporting Requirements/Specifications to Excel using the 'Export to Excel' action generated the message "Error in parsing Excel file". This was caused by a change in the JBOSS class loading mechanism that resulted in a class cast exception due to multiple class loaders loading the same class from different sources. The handling of .jar files has been tuned to ensure proper class loading.

SR-D42159 · Issue 508941

Large report pagination should use "Previous and Next only"

Resolved in Pega Version 8.4

Some Report Definitions were getting timed out or facing gateway exceptions, primarily due to high time consumed by the database Queries. Investigation showed the total result count process appeared to stop at the configured pyMaxRecords value as long as it was nonzero. This indicated the issue was related to changes made to fix the inaccurate behavior of the "Last" button in the responsive paginator which included removing logic that set pyMaxRecords to anything other than zero. To resolve this issue, those pagination changes have been reverted. The "Last" button should not be used when the paging mode is set to Numeric: in the case of large reports, the paging option should be set to "Previous and Next only".

SR-116908 · Issue 168347

When rules now display all text fields for function aliases

Resolved in Pega Version 7.1.7

Creating a new Access When rule failed to show the text fields for most available function aliases when a condition was added to the rule. This was an error in the passing of the classname to the function, and has been fixed.

SR-D37737 · Issue 509375

Export to Excel can run in the background when called from the filelistener

Resolved in Pega Version 8.4

When calling the pzRDExportWrapper activity from a filelistener and passing reportRunMode as “background” with a given fileLocation parameter, a popup appeared to save the file in the local directory instead of the expected behavior of saving it to the provided location in the background. Investigation showed that ReportExportHandler.java was not checking for the reportRunMode parameter and instead always exporting to the browser for download and then immediately deleting the file. This has been corrected.

SR-D50057 · Issue 521980

Added null check when updating OperatorID activity after passivation

Resolved in Pega Version 8.4

An issue with operators being able to see work outside of their own authorization was traced to an underlying issue with how the sessions were passivated after either inactivity for a long time or closing the browser directly without logging off. Investigation showed the conditions resulted in a null pointer for the operatorpage in the basic flow, and this has been resolved by adding a null check prior to copying the primary page data to the operator ID page as part of updating the operatorID activity.

SR-D52144 · Issue 515673

When no active document is available on login, first document will be marked active

Resolved in Pega Version 8.4

After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.

SR-D54785 · Issue 524804

Corrected grey area seen when dragging tabbed layout Smartinfo scroll

Resolved in Pega Version 8.4

When using Show Smartinfo in a tabbed layout group, a grey area was seen in the harness while scrolling. Scrolling up so that Smartinfo was out of view port caused another scroll bar to seen: one scrollbar was attached to the workarea div and the other to the body, and the gray area issue was only reproducible when explicitly dragging the (second) scrollbar attached to the body. To resolve this, if the popup is below the viewport using Smartinfo and the height calculated is negative, then the popup's height will be set to 0px.

SR-D36372 · Issue 504747

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

SR-D42645 · Issue 510578

Force order added to inner join when running a Rules Resolution filter

Resolved in Pega Version 8.4

After upgrade, D_getResolvedWorkStatuses was not loading properly due to a Report Definition that used a Filter by Rule Resolution option timing out on the SQL Server. When the Filter by Rule Resolution option is selected in RD, it will generate a rule resolution query with an inner join which can cause a time out on the SQL Server while it tries to find out the join order for tables with multiple joins. To resolve this, the SQL server will provide a Force order, merge inner join hint option by way of an added DSS reporting/useForceOrderHint. Additionally, reporting/useMergeHintForRRquery should be set on Pega-Reporting to set things up for using the Merge Inner join hint in the query.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us