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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D23490 · Issue 496577

Interface changes made to avoid unexpected workitem deletions when removing stale locks

Resolved in Pega Version 8.4

Attempting to delete lock instances of work objects by directly opening the lock item found through navigating to (Dev Studio) App > Classes > System-Locks actually resulted in deleting the work item instead of just the lock. This was due to System-Locks being uniquely identified by the WorkItem that they belong to rather than having their own specific key. This meant that clicking on one of the instances caused the system to respond by presenting a "default RuleFormLayout section" which included a delete button keyed to the actual workitem, but this was not made explicitly clear in the interface. In order to prevent unexpected item deletions, the table has been replaced with a link to the proper System-Lock interface, specifically the "My Locks" window.

SR-116347 · Issue 166799

Error resolved for adding Stage Step Specifications using RTE and Google Chrome

Resolved in Pega Version 7.1.7

While configuring a stage behavior in Google Chrome, if a user had focus within the Rich Text Editor for a specification and submitted the modal, an error was generated. This was caused by an invalid post-value check, and the unnecessary post value has been removed.

SR-D30687 · Issue 500892

Update message clarified for manual case update after SmartEmail shape used

Resolved in Pega Version 8.4

For a case with #1 Optimistic Lock and #2 a SendEmail smart shape in the middle of a flow, once the SendEmail updated the case in the background, updating the case manually resulted in a "Please re-submit" message being displayed without any explanation. This has been resolved by ensuring that instead of a resubmit message (system update), the system will show a refresh message (normal update).

SR-D25902 · Issue 510083

DSS added for reference Page Group fields extraction using Dictionary

Resolved in Pega Version 8.4

Reference properties were not being resolved when the useDictionary option was set to false, resulting in empty data being extracted from the blob for embedded pagegroup and pagelist properties. To resolve this, a new dynamic system setting in Pega-RULES ruleset, "BIX/enableDictionaryLookUpForDBExtract", has been added to enable dictionary resolution so that the embedded page group reference property values are resolved for extraction. The default value is "false".

SR-D43272 · Issue 516441

Local user lookup modifed to use requestor level data page to improve performance

Resolved in Pega Version 8.4

In a system with many users (over 40k), attempting to search for a user to send a private message was taking an excessive amount of time. Analysis found that all of the users were being loaded at once in a page list of type Code-Pega-List. This led to errors indicating the Page List property had more elements than the specified threshold, but pagination could not be added as the activity and RD are final. To improve performance, this process has been modified to use a data page at the requestor level instead.

INC-173725 · Issue 656480

Logic updated for DX API retrieving View/Action ID using embedded property

Resolved in Pega Version 8.7

While calling the DX API using Assignment ID and action ID, a 500 error response was logged indicating that the server encountered an unexpected condition that prevented it from fulfilling the request. Investigation traced this to the logic used for resolving an embedded property referenced in a control/field to identify the correct page class. In a non-work object context for flow actions the new assign page doesn't exist, but the system was checking for it and clearing off errors from the named page. This has been corrected.

SR-D20075 · Issue 516574

DSS added to convert empty spaces for use between Old and New Assembler

Resolved in Pega Version 8.4

After switching to the Old Assembler (via the DSS switch UseOldAssembler=false), MQ Requests were failing. This was due to a difference in behavior with the Old and New Assembler: the Old assembler treated empty spaces as an empty string and did not pass them along. In this use case, the response of a prior MQ call was parsed with the appropriate number of spaces to a new request while expecting the characters to remain in that format. Since the Old Assembler was converting these to "", this caused a difference in behavior when switching between the two options. To correct this, a DSS has been added that will compensate for this behavior of removing the spaces for Parse XML rules. This new DSS must be set in conjunction with using switchToOldAssembler: set "SOAPConnectorPreserveWhiteSpaces" in "Pega-IntegrationEngine" to true. Once this is done, all Parse XML rules need to be reassembled by either saving each manually, or running the "Revalidate and Save" wizard off of the Designer Studio Menu > System > Release > Upgrade > Validate.

SR-D24318 · Issue 494060

Dom API updated to resolve Microsoft Internet Explorer 11 not loading async data with refresh when calling an activity

Resolved in Pega Version 8.4

The browser was continuously showing "loading" if Microsoft Internet Explorer 11 was used for a section which was sourced from a data page and configured to load the data asynchronously from a external service while calling an activity and using a 'refresh when' rule to refresh the section if a property changed. Investigation showed that the initial data load was successful and the section with the data was visible, but if the property changed and the section loaded once again due to the 'refresh when' condition, the browser was unable to render the defer loaded section case because the dom returned had the wrong value. To resolve this, the API used to check for the dom element has been updated.

SR-D51725 · Issue 516468

DSS added to rpevent logging of sensitive data used as input during async batch task processing

Resolved in Pega Version 8.4

When running Async Batch Task Processing, the whole set of inputs was logged when an error occurred during ADP load. Because this might result in sensitive data such as SSN, DOB, IDs, etc, being included in the debugging output, a DSS has now been added which when set will avoid printing any sensitive information in the log.

SR-D63232 · Issue 524295

Support added for Authentication service rule attributes in embedded pages

Resolved in Pega Version 8.4

SSO login was not working, giving the error "Unable to process the SAML WebSSO request : No value specified for Attribute in SAML assertion". Investigation showed the Authentication service rule could only map attributes that are on the top level page and did not consider embedded page values. To resolve this, tools.getProperty will be used to fetch the property reference value instead of find Page and getString.

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