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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-188080 · Issue 673783

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-188143 · Issue 674972

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-189477 · Issue 674034

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-200029 · Issue 690167

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.7

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-154205 · Issue 618735

Corrected wrap text for Cosmos radio buttons

Resolved in Pega Version 8.4.4

When using Cosmos, radio buttons with large labels were displayed with the text overlapping even when wrap text was enabled and the radio button placement was incorrect. This was traced to a height of 32px being set as the default, overriding the wrap text setting, and has been resolved by adding CSS to set the height as auto when wrap text on radio label is used.

SR-D41446 · Issue 508991

Multiselect control modified to not allow duplicate capsules

Resolved in Pega Version 8.4

When using an OpenID Connect authentication service it was noted that the scopes were added multiple times when saving the authentication service or changing the scopes. Investigation showed this occurred when the multi select control was used for the scope field, with multiple values appended during reload cell activity itself. This was caused by the Multiselect control allowing duplicate capsules, and has been resolved.

INC-157448 · Issue 638925

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.7

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

SR-D42406 · Issue 510670

Support added for UTF-8 charset in Connect-REST pyRequestAttachmentPage

Resolved in Pega Version 8.4

When using Connect-REST with pyRequestAttachmentPage, Polish characters like "ó" or "ł" were converted to "?". This did not happen when pyRequestAttachmentPage was not used. This was due to the post request body using a multipart handler that ignored the charset being passed in and considered it a respective enum type for Application/json internally instead. This has been resolved by adding support for charset UTF-8.

SR-D50787 · Issue 520485

Excel time values will default to server datetime if operator time zone is null

Resolved in Pega Version 8.4

After upgrade, a scheduled report that contained a column using pxDateTime that was supposed to use EST instead used GMT when run and exported to Excel. This has been resolved with an update that will default to using the time zone of the server If the time zone of the operator is empty or null.

SR-D43918 · Issue 511183

Resolved duplicate task urgency

Resolved in Pega Version 8.4

Duplicate task urgency was displayed when using dynamic layout in non-template mode. Investigation showed that there were three 'when' rules used to display the task urgency based on an urgency value, and two of the 'when' rules were being returned as true, one of which was incorrect. This was due to an incorrect PropertyReferenceImpl object being passed when retrieving the value from the failSafe page because of an incomplete reference, and has been fixed.

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