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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-197530 · Issue 686027

Value Finder updated for use with external Cassandra nodes

Resolved in Pega Version 8.7

Attempting to use the Value Finder feature resulted in the error "Running Simulation is not possible because the required services are not available. Contact your System Administrator to enable the data flow and decisioning data store services." Analysis traced this to a check which identifies whether there is more than one internal node available for CDH/ DSS node. Since there were only external nodes available in this scenario and no internal nodes, the method returned false and returned the error when the CDH / VF page was launched. To resolve this, the check has been modified to allow for external Cassandra.

INC-168254 · Issue 659297

Documentation updated for accents and special characters used in search

Resolved in Pega Version 8.7

The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.

SR-108805 · Issue 149539

Help updated to explain When Rule "ALL" Evaluation behavior

Resolved in Pega Version 7.1.7

A 'when' rule evaluating all pages in page list will only evaluate the properties on pages in the list that contain that property. This may cause a "true" result that does not match customer expectations. The hover help has been clarified to explicitly state that the evaluation results apply only for those pagelist entries where the property exists and not for all the page list entries.

SR-116805 · Issue 175879

Focus highlighting added to sub-tabs when they receive focus

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

Focus highlighting was not appearing around sub-tabs when they received focus. There was a CSS workaround for this, but it has been resolved.

SR-117428 · Issue 169351

Resolved performance issues when R-D-E referenced a data page

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

If a declare expression referenced a data page, loading or refreshing a section in update mode caused Rule-Declare-Expression to check whether inputs had changed. The R-D-E then loaded the data page (but didn't pass any parameters), causing the data page to load the max number of pages allowed. Subequently, a series of other R-D-Es fired on that data page as inputs had changed, ending up with a large number of R-D-E's firing that weren't required for a section. As a result, the elapsed time was higher than expected for every screen where this was happening and CPU consumption was high. Auto Population should only trigger on reference to a non-key and non-param property, and this has been implemented.

SR-117428 · Issue 170976

Resolved performance issues when R-D-E referenced a data page

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

If a declare expression referenced a data page, loading or refreshing a section in update mode caused Rule-Declare-Expression to check whether inputs had changed. The R-D-E then loaded the data page (but didn't pass any parameters), causing the data page to load the max number of pages allowed. Subequently, a series of other R-D-Es fired on that data page as inputs had changed, ending up with a large number of R-D-E's firing that weren't required for a section. As a result, the elapsed time was higher than expected for every screen where this was happening and CPU consumption was high. Auto Population should only trigger on reference to a non-key and non-param property, and this has been implemented.

INC-164947 · Issue 639862

Handling added for missing div when opening work object

Resolved in Pega Version 8.7

In mobile offline app, opening a work object in a specific scenario for the second time resulted in an endless busy indicator. It was not possible to navigate away, and the app had to be closed and reopened to continue. Investigation showed that some app sections had an action that tried to load a harness section where one specific div was missing, and this has been resolved by updating reloadSectionOSCOHandler to handle the missing div in the failure callback. Additionally a console.error() will appear for the missing section.

INC-174625 · Issue 655242

Admin Studio will consider cluster protocol when returning listener status

Resolved in Pega Version 8.7

When using a few nodes in standalone mode for BIX extract combined with server nodes using Hazelcast, opening the admin studio pages with service discovery caused an error to be thrown. This was traced to the system writing an entry to pr_sys_statusnodes table as an embedded node whenever a BIX extract was triggered, causing those standalone nodes to be incorrectly considered by the listener landing page. This has been resolved by configuring the system to either return the local member when the cluster protocol is standalone or to return all Hazelcast members if the cluster protocol is Hazelcast.

INC-174625 · Issue 655241

Admin Studio will consider cluster protocol when returning listener status

Resolved in Pega Version 8.5.6

When using a few nodes in standalone mode for BIX extract combined with server nodes using Hazelcast, opening the admin studio pages with service discovery caused an error to be thrown. This was traced to the system writing an entry to pr_sys_statusnodes table as an embedded node whenever a BIX extract was triggered, causing those standalone nodes to be incorrectly considered by the listener landing page. This has been resolved by configuring the system to either return the local member when the cluster protocol is standalone or to return all Hazelcast members if the cluster protocol is Hazelcast.

INC-168253 · Issue 652547

Documentation updated for using Connect MQ with clustered queues

Resolved in Pega Version 8.7

After update to Pega Platform v8.6, an issue was seen with Connect MQ rules that used an alias queue. The support documentation has been revised to outline the necessary steps for updating an application to perform as expected. In the Pega-IntegrationEngine ruleset, create the following dynamic system settings and their default values: "mq/pmo" = 0 "mq/gmo" = 0 "mq/oo_request" = 1040 "mq/oo_response" = 16 For more information, dynamic system setting support articles are available.

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