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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-149466 · Issue 607610

Fixed alias assigned to custom categories to handle Oracle limitations

Resolved in Pega Version 8.5.2

When trying to access CHAT via interaction portal, Oracle SQL was fired with incorrect syntax. This was traced to an Oracle limitation of 30 characters on the length of the table name, table alias name, or column name in database versions prior to 12.2. This is caused an SQL exception if the Pega class name was more than 30 characters. To prevent this, a fixed alias has been assigned to the custom category table.

INC-138501 · Issue 592287

Added VBD support for CSRF token setting

Resolved in Pega Version 8.5.2

Attempting to open any VBD reports in the marketing portal for a simulation test caused the user to be logged out. Investigation showed that this happened when CSRF token check was enabled in System > Settings > Cross-Site Request Forgery, and was caused by the planner not passing the CSRF tokens in its Ajax calls. To resolve this, handling for the CSRF tokens has been added to the necessary Ajax calls.

INC-143531 · Issue 598644

Dirty Flag reset updated

Resolved in Pega Version 8.5.2

After opening a case in Cosmos, making updates, and then navigating away without saving, the dirty flag message appeared as expected and offered the option to save, discard, or cancel. After clicking on save and opening the next case, performing the same steps did not cause the dirty flag to display when navigating away. This has been resolved by updating the reset of the isDirtyDialogOpen inside the hide API of a modal close.

INC-148853 · Issue 609319

Corrected password comparison handling for CopyMerge Ruleset Wizard

Resolved in Pega Version 8.5.3

When running the CopyMerge Ruleset Wizard, entering the password failed with the error "pyPassword: Invalid Password for" Temp:01-01-01 for each ruleset. Investigation showed that the system was calling an activity which encrypted the user input, causing the comparison with the stored password of the system to fail the match. This has been resolved by removing the extra encryption so the call to the comparison evaluates correctly.

INC-146237 · Issue 608744

Corrected popover scroll for AnyPicker

Resolved in Pega Version 8.5.2

Using the AnyPicker control caused display problems. In the initial display of the selection list, the line of choices and the search field overlapped and they were displayed from the second line of choices which forced the user to scroll up to see the first line. After displaying the selection list, clicking outside the selection list without selecting anything to close the list and then displaying the selection again caused the options to be displayed from the 4th line, requiring a scroll up to see lines 1 to 3. This has been resolved to ensure the Scroll on Popover goes to the first element.

INC-159238 · Issue 624304

Handling added for identical property and page names in test case recording

Resolved in Pega Version 8.5.3

When trying to record a test case, the error "WrongModeException: The property PostProsSnapOfWorkpage.Name was of mode String while com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getPageValue() was expecting Page mode" was generated. This was an edge case caused by property and page names being the same on the "PostProsSanpOfWorkPage" page, and has been resolved by accessing the page with the full path so it has the proper prefix.

SR-103429 · Issue 136984

Rule-Service-Java authentication in a stateless session re-enabled

Resolved in Pega Version 7.1.7

When exposing Rule-Service-Java through a service package, a proxy jar file is created. If the 'Requires Authentication' option was checked on the service package, the generated java did not contain the required code to pass through the username/password and authentication failed. This method of passing credentials via proxy method parameters was previously withdrawn for the stateless processing mode, but the java code has been reinstated to enable authentication for a stateless session if this method is desired.

SR-117591 · Issue 171917

Improved Bulk Action checkbox handling

Resolved in Pega Version 7.1.7

In Case Manager Portal, when multiple work items (>3) were selected and transferred with Bulk Action, some were deselected and are not processed. This was traced to the select of checkbox calling an activity, followed by parent section refresh with refreshed all checkboxes. If checkboxes were selected while the refresh was in progress, the value for the next selection was not posted even though it appeared to be checked. This has been corrected to ensure all selected checkboxes are posted properly.

INC-143908 · Issue 606549

Data Page Save correct in batch mode

Resolved in Pega Version 8.5.2

After configuring a List type savable Data Page with save activity in Code-Pega-List, the save data page was triggered from utility of flow from the queue processor to handle queueing 10k data items and creating 10k work objects. When this was run, a field dpClassName was being changed by different threads in DataPageSaverImpl.java. This has been resolved by making the class DataPageSaverImpl.java stateless to ensure thread safety.

INC-145756 · Issue 619294

Logging for MultiNodeSynchronize lock attempts changed from error to warn

Resolved in Pega Version 8.5.3

The File Listener was logging numerous errors stating "Unable to establish MultiNodeSynchronize lock while trying to determine if listener is enabled for this node". Handling has been previously established for error cases when the Listener is unable to establish a MultiNodeSynchronize lock, but this condition continued to be logged as an error even though it was not related to any failures in functionality. To resolve the logging issue, the logger level has been changed from ERROR to WARN.

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