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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-153163 · Issue 615114

Header present in timeout modal window

Resolved in Pega Version 8.5.3

After upgrade, the header was missing in the session timeout modal dialog when using the pzDisplayModalDialog FlowAction with the pzDisplayModalDialog HTML Rule. This was traced to the title value fetched from HTML not being set for use in the onload function of iframe, and has been resolved by ensuring it is handled by the pzDisplayModalDialog HTML rule.

INC-153086 · Issue 619321

Job scheduler tracing updated for multi-node

Resolved in Pega Version 8.5.3

When attempting to trace the job scheduler using "trace any node", the error "Unable to trace trace job scheduler 'ConsumerPathRequestEvents' on node as the scheduled tracer information was reset" appeared intermittently. When Job Scheduler is configured to run on "any associated node" and the trace is designated as "trace any node" option, the implementation was running the trace on the node that received the request which may or may not be the one running the job scheduler. This was not an issue when tracing a job scheduler that was running on "all associated nodes". To ensure the correct node is found, when using "trace any node" for the job scheduler, the system will now look for the eligible node and return the requestor ID for the trace.

SR-106939 · Issue 176612

Added support for skipping explicit validation in tabbed screen flow

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

When using a tabbed screen flow harness in the application and uploading a file using the "FilePath" control, there is a check in the post activity of the flow action of the first screen to see if the user has browsed a file. When the user proceeds to the next screen by clicking 'next', the file is validated and attached to the work object. However, if instead of clicking on the Next button the user clicked on the tab to go to the next screen, the validation failed and the file was not attached. This problem was traced to the 'GoToPreviousTask' activity failing to pass the parameter page in this scenario, and has been fixed by adding a new step to update the existing parameter page with necessary parameters to allow validation and attachment when skipping the 'next' button.

SR-116146 · Issue 169058

CreateUniqueID enhanced to allow custom instances

Resolved in Pega Version 7.1.7

The out-of-the-box PopulateReport activity previously used shorthand notation when referencing the CreateUniqueID function instead of referencing the function using the RuleSet or library name. This caused an issue with systems that contained a custom version of CreateUniqueID in the CMSUtilities library, resulting in "Multiple suitable instances found" errors. In order to accommodate custom instances of CreateUniqueID, long hand notation will be used for matching in place of shorthand.

SR-116242 · Issue 171896

Work item correspondence loading fixed for IE11 Enterprise

Resolved in Pega Version 7.1.7

When trying to view correspondence attached to a work item, using IE11 in Enterprise mode, an error "Error: Loading Open Authoring Control" is generated. This was caused by the Open Authoring ActiveX control APIs used by the correspondence viewing functionality: the currently used method of verifying that an ActiveX control has been successfully loaded into the HTML page was not working in IE11 Enterprise mode, and has been updated.

SR-118970 · Issue 176298

Corrected error flag location in layout with hidden tabs

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

When working with a harness using tabgroups layout with multiple tabs where each tab contains sections with properties that are associated to validation rules, when validation failed the red cross error icon appeared on the wrong tab. This issue only occurred when there was a hidden tab in-between. This was caused by missing logic for handling the hidden tabs scenario, and has been fixed.

SR-114154 · Issue 162063

Enhanced keyboarding accessibility

Resolved in Pega Version 7.1.7

Several enhancements were made to improve accessibility. While developing an application for visually impaired users who use the keyboard (rather than mouse) to navigate the screen, it was found that certain input elements did not correctly receive focus under IE8 when tabbing. One issue was that when an element is focused and the parent element is scrollable, the focused element was not being displayed if it was beyond the scroll area. Additionally, some elements were not receiving visual focus with WAI ruleset enabled upon focus. To aid in keyboard navigation, if the WAI ruleset is used, an element receiving focus will also be made visible by scrolling to its position. When the accessibility ruleset is enabled, all elements will now properly receive visual focus. In order to enhance the accessibility of dropdowns in Audit windows, Filter panel width has been increased in Accessibility Mode to display all the dropdowns in the window at once without requiring use of the scroll bar. Furthermore, Accessibility mode for Audit windows has been updated to include the use of the spacebar to toggle settings in the checkboxes.

SR-114154 · Issue 169785

Enhanced keyboarding accessibility

Resolved in Pega Version 7.1.7

Several enhancements were made to improve accessibility. While developing an application for visually impaired users who use the keyboard (rather than mouse) to navigate the screen, it was found that certain input elements did not correctly receive focus under IE8 when tabbing. One issue was that when an element is focused and the parent element is scrollable, the focused element was not being displayed if it was beyond the scroll area. Additionally, some elements were not receiving visual focus with WAI ruleset enabled upon focus. To aid in keyboard navigation, if the WAI ruleset is used, an element receiving focus will also be made visible by scrolling to its position. When the accessibility ruleset is enabled, all elements will now properly receive visual focus. In order to enhance the accessibility of dropdowns in Audit windows, Filter panel width has been increased in Accessibility Mode to display all the dropdowns in the window at once without requiring use of the scroll bar. Furthermore, Accessibility mode for Audit windows has been updated to include the use of the spacebar to toggle settings in the checkboxes.

SR-114154 · Issue 170194

Enhanced keyboarding accessibility

Resolved in Pega Version 7.1.7

Several enhancements were made to improve accessibility. While developing an application for visually impaired users who use the keyboard (rather than mouse) to navigate the screen, it was found that certain input elements did not correctly receive focus under IE8 when tabbing. One issue was that when an element is focused and the parent element is scrollable, the focused element was not being displayed if it was beyond the scroll area. Additionally, some elements were not receiving visual focus with WAI ruleset enabled upon focus. To aid in keyboard navigation, if the WAI ruleset is used, an element receiving focus will also be made visible by scrolling to its position. When the accessibility ruleset is enabled, all elements will now properly receive visual focus. In order to enhance the accessibility of dropdowns in Audit windows, Filter panel width has been increased in Accessibility Mode to display all the dropdowns in the window at once without requiring use of the scroll bar. Furthermore, Accessibility mode for Audit windows has been updated to include the use of the spacebar to toggle settings in the checkboxes.

SR-116153 · Issue 165729

CaseTypeValues correctly created for child cases

Resolved in Pega Version 7.1.7

CaseTypeValues were not being properly set on the child case when it was added to the cover through agent creation, causing the trigger not to execute because the change was not detected. Manual creation was detected properly. This inconsistency was traced to the agent using the AddToCover activity vs. the manual creation using AddChildWork, and has been corrected.

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