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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D38729 · Issue 507032

Included section with defer load loads in modal flow

Resolved in Pega Version 8.4

An included section in a dynamic layout with 'defer load content' enabled was not loading in a modal window when it included a table sourced from Data Page which in turn called a Connect Soap to load the data. When the modal window was launched, it indicated it was loading text but did not actually load any data. When 'defer load' was unchecked, the data loaded as expected. In addition, the tab groups in the modal screen flow were not displayed. The same tab group did show when opened through a separate flow. This was traced to the data-harness-id not getting added to the flow in the modal case, and has been resolved by adding data-harness-id to the preRenderer in modalOverlay to handle modal flows.

SR-D38946 · Issue 507907

Dragresize plugin removed from RTE for better Microsoft browser compatibility

Resolved in Pega Version 8.4

When a messge was sent through Pega chat while using the Edge web browser, the text field where the message was entered before the send button was pressed did not get cleared. This was traced to the Edge browser throwing a Permission Denied error while attempting to access a detached DOM element. To resolve this, the 'dragresize' plugin has been removed from RTE as its implementation is not compatible with Microsoft Internet Explorer 11 and Edge.

SR-D39369 · Issue 513097

Handling added for images in true/false checkboxes causing security policy issues

Resolved in Pega Version 8.4

The out-of-the-box Pega security policy AllowPegaCollaborationServices, which is included functions such as Pega Customer Services for Healthcare and required by Pega Cloud Collaboration Services, was blocking Pega images from webwb. As an example, using a checkbox "*truefalse" configured with two images for true and false values when this Security Policy was set (which has Image-Source self set), a console error was generated. This was caused by the images URL being a base-64 string instead of a page URL. This meant that when the checkbox was configured with an image, the image was being converted to bytes as if for offline. To resolve this, separate handling has been added for online cases.

SR-D39455 · Issue 508606

Shortened URLs (bit.ly) supported with custom image size

Resolved in Pega Version 8.4

Marketing offers were very slow to load, often generating requestor lock exceptions due to the wait time. This was traced to one cell in one section that housed a company logo: the source to icon had a shortened "bit.ly" URL when the ImgaeIO API in Java expected the actual URL as its input. The API could not convert the shortened URL to the actual URL, resulting in the retries and connection failure. To resolve this, 'javax.imageio.ImageIO' invocation will happen only when the image size is auto. If custom height and width are used to display an image, Pega will not depend on the Java library and the system will be able to resolve the shortened URL.

SR-D40055 · Issue 507422

Work List loads as expected in IE

Resolved in Pega Version 8.4

After upgrade, the Work List was not loading in IE. This was an unintended side effect of work done to handle resizing the Recents list when another tab was open, and that change has been reverted to resolve this issue.

SR-D40617 · Issue 507566

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

SR-D40762 · Issue 510370

ReloadSection passes event object explicitly

Resolved in Pega Version 8.4

After upgrade, 'replace current-model' was not working when used in a section with a link control that had an onClick event that was intended to launch a local action. Investigation showed that the link control was not working in the latest Google Chrome version, and this has been corrected by passing the event object explicitly to the reloadSection function in PZPEGA_UI_DOC_SUBMIT.js

SR-D40778 · Issue 512976

Asterisk symbol displayed for radio button set to required always

Resolved in Pega Version 8.4

When marked as required, the "Asterisk" symbol did not show up on the radio button label. This was traced to an XML cleanup issue with the pyReqRunOnClient property when required was configured as 'always' and has been corrected.

SR-D40803 · Issue 511593

JSON parsing error on export resolved by ensuring parameter encoding

Resolved in Pega Version 8.4

Menu items like "PDF" and "Excel" were not loading on click of the "Export" Button, and an "Exception in parsing JSON" message was logged. The export worked as expected when the menu rule actions of each menu item were modified to remove the openurlinwindow actions. This was traced to the Response JSON being broken due to a invalid format created when the "propositionName" was passed as an unencoded parameter when the report was exported. This has been resolved by ensuring the input parameters are encoded before creating the URL.

SR-D40941 · Issue 512593

Identifier property added for worklist with filter by format

Resolved in Pega Version 8.4

After configuring a Grid layout which displayed a users worklist, one of the properties representing the column in Grid had the property type as boolean. The property was derived from another report definition in the main report and a join was performed to display the property. Investigation showed that the filter for Boolean column did not show any filter values like ( [No Value, Y,N ) when run through a case Manager Portal, however the Boolean Column filter worked when run through Report Definition. Other properties from the same class that were not boolean worked with the filter. This was traced to the WorkListWidgetGridsAuto being set to Optimize code, causing filter by format to not be visible in the column properties of pxPages. To resolve this, code has been added for the identifier property

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