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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D190 · Issue 436866

Job Scheduler History correctly displays pyPerformer

Resolved in Pega Version 8.3

After upgrade, the pxcreate operator value for work objects was blank when the objects were created via job schedulers, leading to the History not displaying the pyPerformer. Investigation showed that the user details in the requestor page were not being set correctly by the agent used to populate the details due to a lack of agent parity. This has been resolved by ensuring the userName and userIdentitfier properties are populated in the requestor page.

SR-D2296 · Issue 436876

Enhancement added to support multiple security certificates

Resolved in Pega Version 8.3

When importing IDP metadata, the only the last verification certificate was imported if there were multiple certificates. This caused SAML SSO signing failures in some cases. Support has now been added for importing multiple certificates to enhance encryption security.

SR-C92826 · Issue 436919

Chart fixes for localization and filtering

Resolved in Pega Version 8.3

A problem was seen with a chart where the column was a date and its labels were not localized even though the values were displayed in the data grid correctly. This was resolved by updating the pzMultiSeriesData XML Stream to generate the series name attribute with the localized value. An issue with a drill down report pulling the data for entire criteria on click of specific set even though the summary view or clicking on the report data worked correctly has been fixed by adding an enhancement for using the aggregate column as a filter on drilldown with "Is not null". Additional work was also done to resolve an issue of a broken case causing the chart not to render when the aggregates were in an unexpected order.

SR-D653 · Issue 437120

Accessibility enabled Layout group tabs browsing corrected

Resolved in Pega Version 8.3

When using Layout group (Tab) or a Tabbed Layout for viewing client information in Tabs with Accessibility enabled, the system was reading each tab and its content but then focus was returning to the browser and tracing through all elements before moving on to the next tab. This was traced to an incorrect tabindex setting in the pzpega_ui_template_layout_header file, and has been fixed.

SR-C98177 · Issue 437223

Explicit modal close added to MSOFileTransferButtons control

Resolved in Pega Version 8.3

When using a MSOFileTransferButtons control that included buttons for Download Template and Import, clicking Import caused a popup for File Upload to appear with two options - Upload and Cancel. On clicking 'cancel', an Invalid Static Content error was thrown. This was traced to legacy code interaction issues with newer features, and has been resolved with the addition of a custom script to close the modal on click of the cancel button.

SR-C97873 · Issue 437280

Added check to maintain key value when using collapseAllMenu in child navigation menu

Resolved in Pega Version 8.3

After a navigation menu had a child added as reference navigation menu that used the function collapseAllMenus, the screen was freezing if a link was clicked in the added child navigation and a javascript error appeared on the console screen. This was traced to an improper key being set in sessionStorage object in setItem due to the nesting, and has been corrected by adding a check in sessionstorage setitem to maintain the proper key value.

SR-C93264 · Issue 437309

Inference engine enabled to resolve JourneyManager data flow exception

Resolved in Pega Version 8.3

Customer environments were intermittently seeing an exception with the error "Could not get ultimate primary destination for data flow .DF_JourneyManager" when trying to compile an activity that ran a dataflow that ultimately called the DF_JourneyManager data flow. This error was traced to the Inference engine being in a disabled state so the system was not able to get the dataflow output class via declare expressions. The Inference engine has now been enabled to resolve this issue.

SR-C97889 · Issue 437541

Performance improvements made on bulk actions

Resolved in Pega Version 8.3

Latency was observed when performing transfer Bulk Action on cases. Investigation showed that the "Select Action" button in pzBulkProcessingActionSection contained a refresh other section action for the pzBulkProcessingCheckbox section that executed on each row of the grid rendered. This refresh is not needed as the "Post value" action will take care of posting the selected checkbox data to clipboard, so it has been removed to resolve the performance issue.

SR-D2229 · Issue 437545

Repository Delete API updated for better use with cloud storage

Resolved in Pega Version 8.3

Previously, the Repository Delete API immediately checked if a file existed after attempting to delete it. When deleting files in S3, the file may not be immediately removed: due to S3's eventual consistency policy, the file could still exist at the time Pega was attempting to verify the deletion but be "deleted" according to Amazon. This caused a false alert that the file deletion was unsuccessful, leading to alert emails being sent and the Manifest file not being created, and in some cases generating an exception. To resolve this issue, the logic in Repository Delete that checked if file existed after attempting to delete it has been removed.

SR-C84361 · Issue 437599

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.3

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

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