INC-199790 · Issue 700646
GetAllEmailWork temp page renamed to avoid conflict
Resolved in Pega Version 8.6.4
The default Email manager portal was not displaying new email triage cases. Investigation showed that because the GetAllEmailWork and CaseBreadCrumbPopulate activities were using a common name for the clipboard page "TempPage", when CaseBreadCrumbPopulate removed the TempPage clipboard page as one of its steps a null pointer exception occurred for GetAllEmailWork. To resolve this, an update has been made to rename "TempPage" to "TempPageET" for GetAllEmailWork so the names will not conflict.
INC-211417 · Issue 711611
Updated URL construction for inline images for better performance
Resolved in Pega Version 8.6.4
System slowness was seen, and inline images were not getting displayed when the case was opened. This has been resolved by modifying pyExtractHtmlFromAttachment to ensure the image source URL is built in a consistent way whether or not there is a cache to call from.
INC-212549 · Issue 706074
HTML attachments conditionally shown in email listener cases
Resolved in Pega Version 8.6.4
When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding an update to conditionally show email-content.html.
INC-214294 · Issue 710826
PopulateEmailClientWorkFilter correctly resolves field value
Resolved in Pega Version 8.6.4
The first item in the Email manager queue selection dropdown was 'DefaultWorklist', instead of 'Default worklist' or other formatted text. Investigation showed the New Page was not created for the temp results in pzPopulateEmailClientWorkFilter Activity, preventing it from resolving the customized/available field values, and this has been resolved.
INC-214367 · Issue 708410
Handling added for infinite loop in GetEmailConversations
Resolved in Pega Version 8.6.4
An infinite loop issue where a clipboard page was repeatedly added to a page list in pxGetEmailConversations was causing an out of memory condition that resulted in unavailable nodes. This has been resolved by adding boundary conditions to avoid a loop, and a fail-safe mechanism to exit an infinite loop if one does occur.
INC-214836 · Issue 709759
Handling added for infinite loop in GetEmailConversations
Resolved in Pega Version 8.6.4
An infinite loop issue where a clipboard page was repeatedly added to a page list in pxGetEmailConversations was causing an out of memory condition that resulted in unavailable nodes. This has been resolved by adding boundary conditions to avoid a loop, and a fail-safe mechanism to exit an infinite loop if one does occur.
INC-172944 · Issue 662828
Skin rule circumstancing article added
Resolved in Pega Version 8.6.4
An article on skin circumstancing best practices has been added to https://collaborate.pega.com to aid in working with this functionality.
INC-176462 · Issue 657412
Dashboard widget drilldown section adjusts dynamically
Resolved in Pega Version 8.6.4
While trying to expand the drilldown columns, text was overlapping due to the grid not adjusting the large size of data dynamically. This was traced to an unnecessary CSS rule being applied to set max-height which broke the styling. This has been resolved by removing the height limitation on detail cells.
INC-180100 · Issue 662894
Scrollbar persists for multiselect
Resolved in Pega Version 8.6.4
Selecting more than 20 values in the multiselect control caused the scrollbar to disappear. This has been resolved by removing a custom popover height calculation.
INC-183672 · Issue 701868
Corrected vertical scroll bar for iPad Mashup page
Resolved in Pega Version 8.6.4
After update, the vertical scroll bar shown on the Web Mashup page in Apple Safari on iPad continued to increase and showed excessive blank space. This was caused by the iframes,section height being considered as the iframe height, and has been resolved by setting the section height as 'auto' in case of mashups.