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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-200936 · Issue 703345

SFTP support added to ValidateURL rule

Resolved in Pega Version 8.5.6

SFTP has been added to the list of schemes which are accepted as part of the validation in the pxValidateURL rule.

INC-202562 · Issue 701629

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.5.6

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-202943 · Issue 700195

WorkLink URL generation updated for security

Resolved in Pega Version 8.5.6

When using a WorkLink in an email, clicking the link and entering credentials on the login screen resulted in a 403 unauthorized error. This was due to a WorkLink URL generation issue caused by the non-encryption of the RedirectAndRun activity call in the URL, and has been resolved.

INC-204676 · Issue 699111

Localization added to subject line for SendEmailToAssigneeOnGoalTime

Resolved in Pega Version 8.5.6

When a Callback case was created and the assignee notified by email, the subject line was not localized. This has been corrected.

INC-207218 · Issue 706370

Check added to prevent duplicate approval by single agent

Resolved in Pega Version 8.5.6

When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.

INC-172785 · Issue 662335

Adaptive model retry mechanism enabled

Resolved in Pega Version 8.5.6

Adaptive models were missing from the Model Management page as well as in the Prediction studio while similar models for the same proposition, only differing by the Channel name, were visible. This was traced to data not being synchronized between the database and Cassandra. The pegadata.pr_data_adm_factory database table did not contain the record of the missing channel, but Cassandra did. Since the current Cassandra adm_scoringmodel contained model information, the system still believed the model was present. In order to ensure Cassandra and the database table are in sync, an update has been made to enable the retry mechanism "SyncFactoryKeysTask" to create the ADM model in factory table by periodically looking for scoring models without factories or an entry in adm_meta.

INC-173596 · Issue 660221

Google OAuth and Spring versions updated

Resolved in Pega Version 8.5.6

The Google-oauth-client jar has been upgraded to version 1.31.1, and SpringFramework libraries have been updated to version 5.3.9 .

INC-174661 · Issue 678821

Handling added for clearing node killed between assignment and processing

Resolved in Pega Version 8.5.6

An Offer flow was not resuming after it expired according to the wait shape. Investigation traced this to partitions which were assigned to a dead node in NEW state where they were not picked up by the dataflow. The problem was only encountered in the unusual situation when a dataflow node was killed in the brief period of time between the assignment and the processing, and has been resolved by adding an update which will clear unknown new assigned partitions for the batch run health task.

INC-174781 · Issue 655120

Kerberos authentication added for external Cassandra

Resolved in Pega Version 8.5.6

Support has been added for Kerberos authentication with Cassandra.

INC-175207 · Issue 655553

Added handling for DSM Services stuck in leaving status after database outage

Resolved in Pega Version 8.5.6

During a database outage, the heartbeat would fail and DSM services would eventually try to enter safe mode and stop. As the first step they would try to change the state to LEAVING, but because the database was down saving the LEAVING state failed and the exception was not handled correctly. This resulted in the rest of the stop operation logic not being executed and the service being stuck in LEAVING. To resolve this, an update has been made to ensure the service goes to LEAVING_FAILED if anything fails during the stop operation including when setting state to LEAVING_FAILED. The state LEAVING_FAILED will get flushed to the database eventually when it comes back up. This will allow the aggregation service to start from the LEAVING_FAILED state and recover by itself after a database outage.

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