SR-D47146 · Issue 515647
Pick Values modal updated for deprecated list view handling
Resolved in Pega Version 8.1.8
Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.
SR-D59504 · Issue 524641
Attachment drag drop searches only current Ajax context
Resolved in Pega Version 8.1.8
When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.
SR-D76291 · Issue 547842
Updated retry logic for S3 AddAttachmentFromEmail
Resolved in Pega Version 8.1.8
When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.
SR-D80120 · Issue 544216
Custom attachment category parameter passed to dropdown
Resolved in Pega Version 8.1.8
Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.
SR-A5412 · Issue 219159
Error marking fixed for TreeNavigation7 screen flow
Resolved in Pega Version 7.3.1
When using the TreeNavigation7 harness in the screen flow to call the validation from the post action, any property error in any of the flow-actions caused only the first flowaction to be marked as having an error while the rest were marked as successful. This has been fixed.
SR-B64971 · Issue 315219
Added alt text attribute to paperclip icon for accessibility
Resolved in Pega Version 7.3.1
A paperclip icon in the pzMultiDragDropControlStandard rule did not have alternative text, impacting its accessibility. An alt="" attribute has been added to the image tag to correct this.
SR-B51367 · Issue 311023
Resolved stack overflow for three level nested WO
Resolved in Pega Version 7.3.1
A StackOverflow exception was generated when using three levels of nested work objects due to a recursive looping of the parent pzInskey looking for its children. To fix this, the pyLoadMyCasesNested activity has been updated to set the RD based on whether a parameter sent to it is blank.
SR-B58009 · Issue 312838
Updated removeAssignment call for Assign- class
Resolved in Pega Version 7.3.1
After upgrade, some cases were becoming corrupted with the error "trying to calculate the handle of an instance may not be written to Database". This was traced to an unnecessary removeAssignment call to the ProCom flow library when work objects class is of Assign- ; this is old and has references to named pages like newAssignPage which may be empty. To correct this, the call to pega_procom_flow.RemoveAssignment has been replaced with pega_processengine_flowutilities.RemoveAssignment.
SR-B64353 · Issue 313990
Resolved assignment error when competing with SLA
Resolved in Pega Version 7.3.1
An Assignment error was occurring when the SLA competed with the user for an assignment. This was an error with setting the success indicator in the EstablishContext Activity, and has been fixed.
SR-B53049 · Issue 311589
SLA agent honors custom case type time-out
Resolved in Pega Version 7.3.1
Despite an assignment having a 3-hour lock period, the SLA agent was able to advance the assignment and remove access if the goal/deadline passed in less than that lock period. This was caused by a handling error where the order of steps led to not honoring custom timeout mentioned in the case type. This has been fixed.