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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-
184212 · Issue 677287

Updated AgentName handling for QueueItemID

Resolved in Pega Version 8.7.1

A report was showing as scheduled but no mail was received when it was supposed to run. Investigation showed this was due to the reports being corrupted, leading to the flow skipping the necessary Queue-For-Agent method. While there was a workaround of doing a "Save As" to create a new version of the report, this has been addressed by setting the agentName before saving to the database to handle missing agentName cases and ensure pyAgentname is always populated when pzQueueItemID is not empty.

INC-172836 · Issue 655462

Added check for attachment upload for filename ending in $

Resolved in Pega Version 8.7.1

Attempting to upload a file to external web storage was failing if the filename's last character was $. This was traced to the system attempting to decode the name, and has been resolved by adding a check to see if there are at least two characters after $. If there are none, the decode step will be skipped.

INC-198029 · Issue 695562

Check added for empty SendAs in MSGraph

Resolved in Pega Version 8.7.1

When using MSGraph, logging showed the errors "Could not parse the address into InternetAddress Objects, falling back to parse with the regex" and "Unable to use the configured "Send As" email address from Records. Will fall back to 'first' recipient of incoming email." This has been resolved by adding a check for a blank SendAs field.

INC-199320 · Issue 696941

Corrected duplicate record error message

Resolved in Pega Version 8.7.1

When inserting a duplicate record in a grid, the error was shown at the harness level instead of the record level. This was traced to the error messages being removed from the step page, and has been resolved by updating the system so messages will not be cleared if the same value is being set.

INC-199341 · Issue 694712

Content-type values made consistent

Resolved in Pega Version 8.7.1

The content-type for service APIs was returned as 'text' for 401 errors when using a custom authentication type instead of the parent-type/child-type format such as text/plain, text/html, application/json, etc. This has been corrected.

INC-199665 · Issue 692753

Logic added to handle upper/lower case for Content-Type header value

Resolved in Pega Version 8.7.1

After Integrating REST Service with a HTTP/2 header, pzExecuteRestService was throwing a null pointer exception. This was traced to headers not being treated in a case-insensitive manner: the header contained a lower-case 'content-type' while the system was looking for 'Content-Type' (upper-case). To resolve this, logic has been added to check for both 'content-type' and 'Content-Type' keys.

INC-199679 · Issue 688738

Handling added to email encoding for ISO-8859-8-i charset

Resolved in Pega Version 8.7.1

After update, cases were intermittently not getting created from inbound email and the process became stuck. This has been resolved by adding handling to replace the ISO-8859-8-i charset with ISO-8859-8 for encoding the mail content.

INC-201502 · Issue 696085

Parser updated for value list

Resolved in Pega Version 8.7.1

When attempting to process a JSON list using a File Data set that had a list attribute, the clipboard looked correct while performing the browse operation on the data set, but executing the data flow that referenced this data set resulted in the error "Expecting PageList and got String List". If this was changed to a text property, the browse operation on Data set failed but the data flow worked without any issues. and the values were copied into the text properties.This has been resolved by changing the parser for value list.

INC-201648 · Issue 696964

Removed services check and added warnings for simulations

Resolved in Pega Version 8.7.1

Attempting to run an audience simulation resulted in the error "Running simulations is not possible, because the required services are not available. Contact your system administrator to enable the data flow and real-time data grid services". Investigation showed the @DsmServices.pxHasFunctionalNodes("DataFlow","Batch") function call contained in the 'when' rule pyUnavailableDecisionServices was returning false even if all the nodes were in the cluster and all the DSM Services were in NORMAL status. To resolve this, the services check has been disabled and the simulation run will show a warning or fail if a data flow run is queued for more than 30 secs or if there is an issue with querying the underlying metrics storage.

INC-201991 · Issue 692860

Explicit connectivity close added to Queue Manager error handling

Resolved in Pega Version 8.7.1

Performing a connectivity test on the MQ Connector page with an invalid queue name aborts the test connectivity but the MQ connection was not closing. This can become an issue when using IBM MQaaS (MQ as a service) where only a limited number of connections are allowed. This has been resolved by adding an explicit Queue Manager close in the error handling block.

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