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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-182423 · Issue 691800

Pull to refresh disabled during case submission

Resolved in Pega Version 8.6.3

Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.

INC-183485 · Issue 692519

ClientCache performance optimization

Resolved in Pega Version 8.6.3

In order to improve performance for the mobile app, updates have been made to optimize the ClientCache list interations.

INC-185434 · Issue 674054

Page group property passed correctly for complex questions

Resolved in Pega Version 8.6.3

When the Pega Survey Smart shape was used to configure a list of complex set of questions using Question rules and invoked using the Survey shape, the reload system was not passing the subscript value for the Page group property pyQuestionnaire. This caused an Invalid Reference exception and displayed an error pop up for the end user. Investigation traced this to a call to RefreshList to load a section holding pyQuestionnaire(Subscript) page content which was in place as part of a legacy fix but which has since been made unnecessary due to infrastructure changes in the DOM utilities. To resolve this, the ComplexQuestionCheckboxTemplate and pzComplexQuestionCheckBoxTemplateRowDetails section rules have been updated to remove the RefreshList action on checkbox.

INC-187230 · Issue 672473

Resolved exception during LDP processing

Resolved in Pega Version 8.6.3

A ConcurrentModificationException was appearing during the processing of Large Data Pages. This has been resolved with the addition of a lock on clear method in ConcurrentReplicatedPage.

INC-189511 · Issue 679185

Column width adjusted for Survey simple question text area

Resolved in Pega Version 8.6.3

When a number of columns were entered in a simple question (Answer tab) for a text area, the width was not reduced or increased for the text area. This has been resolved by setting pySpecifyWidth to custom for textarea.

INC-191970 · Issue 677464

Updates made for reviewing online case in an offline app

Resolved in Pega Version 8.6.3

After developing a Field Service Mobile app on Pega 8.3, updating and assessing the Mobile App on Pega 8.6 resulted in a flicker in the back arrow for returning to the work list. This was traced to WebViewManager not being available for online cases in offline apps, and has been resolved by adding an update that will use attachOnload/detachOnload if WebViewManager is not available. In addition, an issue with creating a space or document on mobile has been corrected by using the onViewRendered method instead of attachOnload for the offline app case.

INC-192159 · Issue 691024

Handling added for designtime page used in runtime

Resolved in Pega Version 8.6.3

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-194932 · Issue 686278

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.6.3

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-199891 · Issue 696102

Updated handling for parametrized data pages on offline mobile app

Resolved in Pega Version 8.6.3

After update, the UI in the offline mobile app was showing .pyStandardValue and not the LookUpValue. This was caused by parametrized data pages not getting populated when used on UI components so the custom populator was not getting called, and has been corrected.

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