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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-192649 · Issue 706134

Basereference context available for attach content control

Resolved in Pega Version 8.6.4

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-195519 · Issue 698498

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.6.4

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

INC-195601 · Issue 685771

Basereference context available for attach content control

Resolved in Pega Version 8.6.4

An "undefined" error occurred when attaching a file using the attach content control in the mobile harness. To resolve this, support has been added to run attachcontent in basereference context. This can be enabled by setting pega.attachToCtxPage to true.

INC-201633 · Issue 703799

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.6.4

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-206049 · Issue 703468

Resolved activity registration error for Scan Barcode/QR Code

Resolved in Pega Version 8.6.4

Attempting to add the action 'Scan Barcode/QR Code' to a button generated the warning "Unauthorized request detected : Unregistered request encountered with params pyActivity:pzRunActionWrapper pySubAction:runAct pzActivity:pzScanCode". Investigation showed this was due to the pzScanCode activity referred to in pzpega_control_actions_scanCode.js file not being registered, and has been resolved by adding code to register the necessary events for both button and navigation.

INC-210526 · Issue 705640

Mobile supports icons for file attachment

Resolved in Pega Version 8.6.4

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

INC-211208 · Issue 709646

Added fallback handling for missing Google Maps marker value

Resolved in Pega Version 8.6.4

The Google maps location position control was not showing the marker if the marker source was a Property. No issues were seen if a data page was used as the marker source. This was due to the pega.util.Dom.getElementsByName(markerPropertyHandle) being returned as null. Since the property value was not found in DOM, the latitude and longitude values were not resolved for the marker object. This has been resolved by relying on the markerPropertyValue as a fallback in case the property bound to the marker is not part of the DOM.

INC-214160 · Issue 709281

Access group context handling updated for Mobile

Resolved in Pega Version 8.6.4

After update, a new mobile application for a specific access group was not applying the correct access group for an operator with multiple access groups but instead used the default access group. This has been resolved by moving the logic responsible for switching access groups for Pega Mobile Client from the Authorization.getInitialAccessGroup class to the SessionAccessgroupInfo class to ensure Authorization/SessionAuthorization gets the information about the default access group for the current context.

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