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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178923 · Issue 660887

Resolved startup error related to business calendar object

Resolved in Pega Version 8.5.5

An error recorded in the log file when the server started was traced to a cache update that removed the old business calendar object and added the new business calendar object to the business cal list. This has been resolved by updating the system to replace the business calendar object instead of removing the old one from the cache first.

SR-D8467 · Issue 456412

Resolved false alarm exception for Cloud BIX extraction

Resolved in Pega Version 8.2.2

BIX Extraction on Cloud was intermittently throwing an exception even though the BIX Extraction was successful. This false alarm was triggered by inconsistencies in an API within the BIX extraction module used to determine if files existed on a Cloud S3 location post-extraction, and has been resolved by removing the file check.

INC-211977 · Issue 713461

Handling added for large BIX Postgres data sets

Resolved in Pega Version 8.6.5

BIX extracts were causing timeouts or JVM out of memory errors. This was traced to the Postgres JDBC driver ignoring fetch size in auto-commit transaction mode, which led to everything being loaded into memory at once. To resolve this, changes have been added to support fetch size for large results when using PostgreSQL database for BIX Extraction.

SR-C61479 · Issue 403398

Bix extract performance improved by only checking cipher type for encrypted properties

Resolved in Pega Version 8.2

Previously, if no cipher was configured in extract Rules the cipher type defaulted to null and wasn't cached. This caused performance issues when running against the database. In order to improve performance, the code has been modified to only check for cipher type if the property is encrypted.

SR-C88948 · Issue 426225

Command-line BIX extract properly exits with failure status if the rule is not found

Resolved in Pega Version 8.2.2

Running a BIX extract from the command line was returning 0 for both success and failure. This was caused by the error message in this scenario not properly setting the flag if an extract rule did not exist, and has been corrected to ensure the command exits with status code 1 if it is not able to get the list of extract rules.

INC-217974 · Issue 715429

Handling added BIX extraction failure when called from custom activity

Resolved in Pega Version 8.6.5

After update, BIX extraction was failing but email from the schedulers indicated success. Investigation showed that when extract was called from a custom activity by calling pxExtractDataWithArgs, the stepStatusFail 'when' rule in the custom activity was not capturing all the exceptions specific to database extracts. This has been resolved by adding the necessary handling.

SR-D898 · Issue 435997

Pega0069 alert accuracy resolved for UHC FinishAssignment

Resolved in Pega Version 8.2.2

Pega0069 alerts were not raised for the CS commit and confirm harnesses, and the reported total duration was not always accurate. This has been resolved by capturing document busy/idle for CS harnesses.

SR-C51848 · Issue 404318

Additional validation added for administrator role name in current application

Resolved in Pega Version 8.2

When running an extract rule from designer studio, the when rule "hasadminrole" was getting called to check if the user has the "pegarules:sysadmin4" role. After upgrade, this when rule was returning false if "pegarules:sysadmin4" was defined in 'manage dependent roles', requiring the role to then be entered manually. This was traced to a condition where the BIX extract was being run from a CS application that did not have any access role with the current application name :Administrator, but instead used the access role name :SysAdm4, . To resolve this, an additional condition has been added to validate whether the current application has an access role with name "current application name:SysAdm4" in their access group to run BIX extract.

INC-185847 · Issue 668984

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.5.5

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

INC-178990 · Issue 663786

Added handling for reloading portal while ChatBot is active

Resolved in Pega Version 8.5.5

An issue was seen with UI rendering when a customer tried to reload the portal where the chatbot is deployed. Investigation showed that this was caused by the screen going to pyCreate harness instead of ChatPerform harness due tot he unexpected refresh, and has been resolved by updating the handling for the Chat Work page and the business case so that pyWorkPage is always Work-Channel-Chat.

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