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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D18960 · Issue 499909

Logic updated to resolve busy indicator delay

Resolved in Pega Version 8.3.1

On click of submit in the main interaction flow, the busy indicator was not getting displayed or was displayed after a delay whenever there were a series of Ajax requests being made. The logic has been updated to resolve this issue.

INC-178923 · Issue 660887

Resolved startup error related to business calendar object

Resolved in Pega Version 8.5.5

An error recorded in the log file when the server started was traced to a cache update that removed the old business calendar object and added the new business calendar object to the business cal list. This has been resolved by updating the system to replace the business calendar object instead of removing the old one from the cache first.

SR-D8467 · Issue 461268

Resolved false alarm exception for Cloud BIX extraction

Resolved in Pega Version 8.3

BIX Extraction on Cloud was intermittently throwing an exception even though the BIX Extraction was successful. This false alarm was triggered by inconsistencies in an API within the BIX extraction module used to determine if files existed on a Cloud S3 location post-extraction, and has been resolved by removing the file check.

INC-211977 · Issue 713461

Handling added for large BIX Postgres data sets

Resolved in Pega Version 8.6.5

BIX extracts were causing timeouts or JVM out of memory errors. This was traced to the Postgres JDBC driver ignoring fetch size in auto-commit transaction mode, which led to everything being loaded into memory at once. To resolve this, changes have been added to support fetch size for large results when using PostgreSQL database for BIX Extraction.

SR-C79482 · Issue 424535

DSS added to allow custom timeout for BIX query

Resolved in Pega Version 8.3

The BIX query to retrieve the blob column was taking up to 60 seconds for large volume, causing timeouts. Previously, the extract defaulted to using repost pzSample which is internal/final and has a default timeout of 30 seconds. In order to avoid timeouts, the new DSS "BIX/selectQueryTimeout" has been added to allow setting a custom value.

SR-C97656 · Issue 436039

DSS added to allow custom timeout for BIX query

Resolved in Pega Version 8.3

The BIX query to retrieve the blob column was taking up to 60 seconds for large volume, causing timeouts. Previously, the extract defaulted to using repost pzSample which is internal/final and has a default timeout of 30 seconds. In order to avoid timeouts, the new DSS "BIX/selectQueryTimeout" has been added to allow setting a custom value.

SR-C88948 · Issue 426226

Command-line BIX extract properly exits with failure status if the rule is not found

Resolved in Pega Version 8.3

Running a BIX extract from the command line was returning 0 for both success and failure. This was caused by the error message in this scenario not properly setting the flag if an extract rule did not exist, and has been corrected to ensure the command exits with status code 1 if it is not able to get the list of extract rules.

SR-D22468 · Issue 504393

Bix extract performance improved by only checking cipher type for encrypted properties

Resolved in Pega Version 8.3.1

Previously, if no cipher was configured in extract Rules the cipher type defaulted to null and wasn't cached. This caused performance issues when running against the database. In order to improve performance, the code has been modified to only check for cipher type if the property is encrypted.

SR-D32307 · Issue 500953

BIX extracts traverse up from embedded pages to find target tables

Resolved in Pega Version 8.3.1

For BIX Extracts with Output Format : Database Schema, the target table name was not being generated if the properties were buried under two levels of Embedded Pages. Instead, in case of multiple nested levels of PAGE property types, the system ended up referring the immediate Parent page or its parent PAGE for pySourceName. Since this is of type PAGE, an empty value was returned for the target table name and the extract would fail. To resolve this, the system has been updated to traverse up the node parents until the correct target table name is found.

INC-217974 · Issue 715429

Handling added BIX extraction failure when called from custom activity

Resolved in Pega Version 8.6.5

After update, BIX extraction was failing but email from the schedulers indicated success. Investigation showed that when extract was called from a custom activity by calling pxExtractDataWithArgs, the stepStatusFail 'when' rule in the custom activity was not capturing all the exceptions specific to database extracts. This has been resolved by adding the necessary handling.

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