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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-166995 · Issue 642440

DeleteDocumentPg added to allow list

Resolved in Pega Version 8.7

During performance testing with CSRF settings enabled, a '403 Forbidden' error was seen in the network trace when FinishAssignment called pyActivity=pyDeleteDocument on close action. This has been resolved by adding pyDeleteDocumentPg to the list of allowed activities.

SR-C84033 · Issue 422745

Added handling for legacy page adaptors to get all messages

Resolved in Pega Version 8.2.2

If a validation message was present on the Clipboard, the front-end screen was turning blue and displaying the error "There has been an issue, please consult with administrator". This happened when getMessagesAll was called for pyWorkPage and an auto-populate property was present in the embedded pages/properties. To resolve this, cast has been removed when getting all messages and a new API has been added for legacy page adapters to get all messages.

SR-D10966 · Issue 475333

IH summary behavior change reverted

Resolved in Pega Version 8.2.2

Changes introduced to Interaction History aggregations in 8.1 intended to better align them with the existing behavior of the Interaction History shape in Strategy produced the unexpected side effect of lots of empty records. Based on feedback, the decision has been made to revert the IH aggregation behavior change.

SR-C96456 · Issue 436307

Autocomplete grid scroll bar fixed for large DataPage results

Resolved in Pega Version 8.2.2

When autocomplete (default setting) was present inside a grid and the result popup had < 20 results, the scrollbar was not coming up in Google Chrome. This has been resolved by modifying the fixGridWidthIfRequired API to set set vertical scroll to auto.

SR-C97399 · Issue 439742

Button type added to allow grid expand in Edge

Resolved in Pega Version 8.2.2

When using an expand pane grid in a modal with the Edge browser, clicking on the expand icon using the enter key was throwing an error in new window. This was traced to an issue with a hidden non-auto-generated button in the pzModalHelp control not having a default type, and has been resolved by adding type="button" in the control so Edge will treat it as a submit button.

SR-D10100 · Issue 463307

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.2.2

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-D10171 · Issue 482472

Updated UtilsEmailListener to handle additional special characters in the email ID

Resolved in Pega Version 8.2.2

When the Email Listener tried to map the properties from the email body and message header to the Pega Default out-of-the-box properties or user provided text properties, the mapping worked for simple alphanumeric email IDs, but mapped only the trailing part of the address if the Email ID contained an apostrophe or single quotes. For example, "toast.'[email protected]" was mapped as "[email protected]". This was due to a missed special character in the regex pattern, and UtilsEmailListener.java has been updated to correctly handle special characters in the email address as specified in RFC 5322.

SR-D10281 · Issue 482814

Configuration settings introduced for VBD read/write consistency

Resolved in Pega Version 8.2.2

Exports of VBD data at different consistency levels showed data inconsistency between Cassandra nodes. VBD uses the default DSM consistency level of ONE for its reads and writes, which will not automatically repair data when inconsistency exists. Data inconsistencies can lead to VBD timeouts trying to load partition data. To support VBD read/write integrity, an enhancement has been added to allow configuration of VBD read/write consistency levels by way of the following DSS properties (Owning Ruleset: Pega-DecisionEngine): vbd/readConsistencyLevel and vbd/writeConsistencyLevel. R + W > N where R is the consistency level of read operations, W is the consistency level of write operations, and N is the number of replicas. These will override the default DSM read/write consistency levels (ONE).

SR-D10820 · Issue 482684

RDL checkboxes appear properly in minimized window

Resolved in Pega Version 8.2.2

Checkboxes in RDL were not appearing properly in Microsoft Internet Explorer when the window was minimized if a dynamic layout of type inline quadruple was used. This was traced to the responsive breakpoints of a format overriding the styles for custom checkboxes, and has been resolved by updating the checkbox controls for responsive breakpoints to use a min-width and min-height instead of auto.

SR-D10969 · Issue 477276

Logic for the Materialized/Not Materialized feature updated

Resolved in Pega Version 8.2.2

The Materialized/Not Materialized feature was not working properly. When there was an aggregate dataset entry in the Advance page set to use "No" for materialized, doing "Materialized" in IH Summaries LP on that dataset materialized the dataset and created a duplicate entry in the aggregation config page where one was "No" and one was "Yes'. This has been corrected. It was also observed that after an application changed its name while the access groups remained the same, changing a dataset from "Not Materialized" to "Materialized" worked, but changing from "Materialized" to "Not Materialized" did not. Instead, a warning message was posted at the top of the page indicating the problem. Investigation showed that the pzChangeStatus activity failed because the current application name did not match the application name of the access group set for the aggregation configuration record. To resolve this issue, the logic has been updated to remove the reliance on the application name.

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