Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D5904 · Issue 488562

Discard changes dialog now showing for local actions

Resolved in Pega Version 8.3.1

After having modified case data without saving and clicking on a menu entry (left menu, search, ...), the system shows a dialog box to ask the user to confirm it is ok to discard changes. However, this confirmation dialog did not work with local actions, leading users to lose their work without any warning nor any way to step back. This was traced to a difference in the dirty form check, which was not present when launching a local action from a case. An enhancement has now been added to the handleMenuAction js function in pypega_ui_harnessactions.js which will perform a dirty form check with a prompt.

SR-D16543 · Issue 487945

Thread cleanup improved for application switching to resolve skin issue

Resolved in Pega Version 8.3.1

After opening a Case from the HR application and then switching to another application to open another case, the Review Harness skin control was not loading correctly. This was traced to a thread cleanup issue relating to the Portal: on application switch, the system should clean up all threads created on the current application before switching to new application, but in this case thread cleanup was not happening as expected due to conflicts in the unload event handling. This has been corrected.

SR-D32991 · Issue 504129

Email Discussion Thread retains Formatting

Resolved in Pega Version 8.3.1

CSS styles were not being retained in the discussion thread when replying to InboundCorrespondence cases. This was traced to a missing value in Param.latestReply activity pzCreateExternalPostFromMail, and has been resolved by setting an initial plain text value to the param.latestReply before it is set with the HTML value. This prevents having a blank parameter value if the incoming HTML value is empty.

SR-D28342 · Issue 504970

ChatMashup loading issue with IDP resolved

Resolved in Pega Version 8.3.1

When using a harness containing chat scripts via Mashup that called an activity to set parameters, attempting to launch the Mashup from an external application failed on the first attempt: an incorrect URL was generated and the activity was not triggered, resulting in an empty harness. The second attempt to launch the Mashup worked as expected. This was seen when using an IDP initiated Login with query string - pyActivity= classname.ActivityName, and there was a workaround to use SP initiated login or to use the activity URL directly on the IDP portal. Investigation showed that the resourcePath was coming as http in SSL enabled system, but the reqURI was still https. To correct this, the system has been updated so that if the reqContextURI starts with https and the requestURL starts with http, then the requestURL will be converted to https.

SR-D19131 · Issue 490187

Resolved command line BIX/PRPCUtils creating unreachable nodes

Resolved in Pega Version 8.3.1

BIX and PRPCUtils scripts were creating nodes that showed as unreachable or that were never cleared. This was traced to a code change that resulted in nodes starting as stream nodes unless given a node type or DSS settings, and has been resolved by setting the asyncExecutor/enable setting value as false in the prconfig.xml. The BIX command line JVM argument should also be set to NodeType=BIX.

SR-D21555 · Issue 501104

Resolved command line BIX/PRPCUtils creating unreachable nodes

Resolved in Pega Version 8.3.1

BIX and PRPCUtils scripts were creating nodes that showed as unreachable or that were never cleared. This was traced to a code change that resulted in nodes starting as stream nodes unless given a node type or DSS settings, and has been resolved by setting the asyncExecutor/enable setting value as false in the prconfig.xml. The BIX command line JVM argument should also be set to NodeType=BIX.

SR-D20763 · Issue 500403

DASS added to allow toggle of indexpurpose filter in declare index join

Resolved in Pega Version 8.3.1

A performance issue was seen when using a declare index join to add a pxIndexPurpose filter to a very large index_workparty table, either taking a long time to process a search request or intermittently timing out. This was traced to recent modifications in the DeclareIndex Join filter conditions to better handle multiple declare index rules pointing to the same index table, As a result, doing a declare index join on one of the declare indexes returned results that included those that corresponded to other declare index rules. To resolve this, a DASS has been provided to toggle the inclusion of the indexpurpose filter in a declare index join to allow for better customization.

SR-D22075 · Issue 501343

Wild card character escape added for filtering data records

Resolved in Pega Version 8.3.1

It was not possible to export data type records which were filtered with either _ or % in the value. This was due to the characters being wild card characters in the SQL-like operator, and has been resolved by modifying the NativeSQLAPIResolver to add escapecharacter to the runtime value of the filter.

SR-D22468 · Issue 504393

Bix extract performance improved by only checking cipher type for encrypted properties

Resolved in Pega Version 8.3.1

Previously, if no cipher was configured in extract Rules the cipher type defaulted to null and wasn't cached. This caused performance issues when running against the database. In order to improve performance, the code has been modified to only check for cipher type if the property is encrypted.

SR-D23490 · Issue 496574

Interface changes made to avoid unexpected workitem deletions when removing stale locks

Resolved in Pega Version 8.3.1

Attempting to delete lock instances of work objects by directly opening the lock item found through navigating to (Dev Studio) App > Classes > System-Locks actually resulted in deleting the work item instead of just the lock. This was due to System-Locks being uniquely identified by the WorkItem that they belong to rather than having their own specific key. This meant that clicking on one of the instances caused the system to respond by presenting a "default RuleFormLayout section" which included a delete button keyed to the actual workitem, but this was not made explicitly clear in the interface. In order to prevent unexpected item deletions, the table has been replaced with a link to the proper System-Lock interface, specifically the "My Locks" window.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us