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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D47484 · Issue 516149

Added visibility to dropdown for change stage

Resolved in Pega Version 8.2.6

While creating a flow in work- class that used a change stage, on selecting 'other' the dropdown to show other stages was not visible. This was due to a missing visibility condition, and has been resolved by updating "pzPopulateStages" Step7 to set the pyGotoStageOther to "OTHER" when none of the stages are present.

SR-D51725 · Issue 516467

DSS added to rpevent logging of sensitive data used as input during async batch task processing

Resolved in Pega Version 8.2.6

When running Async Batch Task Processing, the whole set of inputs was logged when an error occurred during ADP load. Because this might result in sensitive data such as SSN, DOB, IDs, etc, being included in the debugging output, a DSS has now been added which when set will avoid printing any sensitive information in the log.

SR-D54314 · Issue 517290

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.2.6

Enhancements have been added to improve the use of AWS file storage: - Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS `storage/class/:/enableMetrics`. - INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. - The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS `storage/AWSSDK/metricReportingInterval`. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D55161 · Issue 527651

getStoreDataTable updated to resolve thread lock issues

Resolved in Pega Version 8.2.6

An IlegalMonitorStateException in TableInformationMapImpl.getDataStoreTableInfo caused a read lock to not be released, preventing other threads from acquiring a ReentrantReadWriteLock.WriteLock on the same ReentrantReadWriteLock. This eventually lead to a Deadlock scenario forcing other threads into an irrecoverable WAITING state. The issue could be cleared by restarting the nodes, but the implementation of the getDataStoreTableInfo method has been updated to resolve this issue.

SR-D55841 · Issue 522695

isAvailable calendar instance will include time zones

Resolved in Pega Version 8.2.6

When using a custom configuration to route assignments, if today was configured as unavailablefrom date, assignments were still routed to the current operator even though they were not available. Analysis showed that the same Calendar was not used to compare date objStartDate, opUnavailableFrom and opUnavailableTo in the function, isAvailable. The isAvailable FUA calculates objStartDate by getting the calendar instance and setting the time by calculating it from the next business day. However, the calendar instance was created from Calendar.getInstance(), which does not use a time zone, and this resulted in a mis-match of time. To resolve this, instead of creating a calendar instance objStartDate will be formatted to YYYYMMDD format and then converted to the requestor time zone timings using Data Time Utils parseDateTimeString.

SR-D56293 · Issue 536777

Resolved timeout errors related to getIndexInfo

Resolved in Pega Version 8.2.6

When attempting to import large files (around 300MB) via Designer Studio a time out error was seen, but the same upload worked as expected from the command line. Investigation showed that the "approximate" argument in getIndexInfo caused wasteful analytic operations to be run on the database, hampering performance. To resolve this, areas where the results of the analysis are not needed have been modified to have aApproximate set to be true so it will not be run.

SR-D56452 · Issue 521770

Auto populate properties will fetch data from descendant classes

Resolved in Pega Version 8.2.6

A page list property set to be populated by the "Copy data from a data page" or "Refer to a data page" option had a blank property value. The warning "Copy from declare page of incompatible class: Code-Pega-List" appeared. Investigation showed that the failure was caused by the embedded class of the auto-populate being different from the data page's dynamic class. This was due to the data in the data page being sourced from Report Definition; that fetches data from its descendant classes, causing the class of the data page to be dependent on the report definition configuration. To resolve this, the system has been updated so that Auto Populate properties will allow fetching data from descendant classes.

SR-D56527 · Issue 538293

DSS PegaAESREmote*ResetTableStats set to false

Resolved in Pega Version 8.2.6

In order to prevent an issue with resetting table stats that potentially impacts postgres in an unintended fashion, the DSS PegaAESREmote*ResetTableStats has been set to false.

SR-D57855 · Issue 521125

Context retained during nested automation

Resolved in Pega Version 8.2.6

Issues were seen with context being passed correctly with automation. When a Data Page that was used to abstract the call to a REST API used a Data Transform which in turn used a Data Page which also used a call to a REST API to retrieve an OAuth Token, an error appeared. The same worked when a URL was provided on the Connect REST. When a service case was launched but a Flow Action wasn't submitted, then another service case was added and submitted, the post-processing robotic automation activity used the run robotic automation activity from the previous service case instead of the current service case targeted for completion. This has been resolved by updating the webwb • pzpega_ui_doc_submit.js file to pass the correct MDIContext based on the event target of FA submission while invoking RDA automation.

SR-D58964 · Issue 520129

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.2.6

Enhancements have been added to improve the use of AWS file storage: - Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS `storage/class/:/enableMetrics`. - INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. - The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS `storage/AWSSDK/metricReportingInterval`. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

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