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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D72368 · Issue 534330

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.2.6

Enhancements have been added to improve the use of AWS file storage: - Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS `storage/class/:/enableMetrics`. - INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. - The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS `storage/AWSSDK/metricReportingInterval`. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D74534 · Issue 538944

Decision table and tree obey allow missing properties checkbox

Resolved in Pega Version 8.2.6

Calling the decision table/tree inside another decision table/tree which has a missing property was throwing an error even though the "AllowMissingProperties" checkbox was enabled in the caller activity. Analysis showed that the setting for AllowMissingProperties did not carry into any subsequent DecisionTree/DecisionTable calls from the top DecisionTree/DecisionTable, and this has been resolved by modifying the decision table and decision tree obtain value functions to pass AllowMissingProperties.

SR-D75835 · Issue 539302

Added handling for Google Chrome drag and drop of Outlook email

Resolved in Pega Version 8.2.6

Attempting to drag and drop an email from Outlook to a case opened in Chrome resulted in the email being moved to the Outlook deleted folder. This was traced to Chrome defaulting to defining the "dropEffect" attribute as "none" when the expectation is it should be "copy". To resolve this, the recommended handling from Microsoft has been added as an event to make a copy (and not a move) an email from Outlook when dragged and dropped with Chrome.

SR-D76150 · Issue 539453

Logging updated for EmailListener and Data-Agent queue items

Resolved in Pega Version 8.2.6

In order to avoid the pr_sys_queue_ftsindexer table being overwhelmed with Data-Admin-Connect-EmailListener and Data-Agent-Queue instances for queued items, the Data-Admin-Connect-EmailListener and Data-Agent-Queue class definitions have been modified to filter queue items to incremental indexing if updates are from system and instance type is data- .

SR-D76291 · Issue 541014

Check added for Repositories before saving attachment

Resolved in Pega Version 8.2.6

When creating or updating a case through email listener, the Link-Attachment defaulted the pxStorageType to 'WebStorage'. This caused an issue when using PegaS3, which needs pxStorageType 'Repository'. To resolve this, a check has been added to see if Repositories are enabled, and if they are the storageType will be set accordingly.

SR-D77316 · Issue 539260

Resolved thread deadlock for rules upgrade process

Resolved in Pega Version 8.2.6

Platform upgrade was getting hung during the rules upgrade process. This was traced to a deadlock related to the conclusion cache entry for a property needing to make a call to declarative cache, where it tried to hold a read-write lock on a resource that was already locked by another thread. This has been resolved by replacing lock with tryLock to avoid deadlock.

SR-D78531 · Issue 542000

Encoding added for special characters in JFROG filenames

Resolved in Pega Version 8.2.6

A blank screen or the error "Unable to get the file from Repository" appeared when attempting to attach a file from JFROG Repository if the file name contained special characters. This has been resolved by modifying the artificatory URL generation to properly encode special characters during file download.

SR-D80668 · Issue 543867

Performance improvement for queries on Kafka partitions

Resolved in Pega Version 8.2.6

Even though there were multiple dataflow nodes available in the cluster, all requests were going to single node and causing system slowness. Investigation showed there was a queue processor rule that included the pxPartitionKey attribute which forced all records to be sent to a single partition by Kafka producers. This attribute has been removed.

SR-D89304 · Issue 519812

ClusterAndDBCleaner repaired

Resolved in Pega Version 8.2.6

An error in the logic order of events caused a compilation error for pyClusterAndDBCleaner, leading to old records created by the system/node utilities to not be automatically removed as expected. This has been corrected.

SR-D42451 · Issue 518067

ExecuteRDB call updated to use NativeSQL for blob

Resolved in Pega Version 8.2.6

After creating a test activity to clear data set records that used the DataSet-Execute method and passed the data set name and truncate operation, only 51 records were deleted in a single run when the data set had more than 51 records. Investigation showed that for blob tables, the database truncate operation was using executeRDB with an empty results page, i.e. it didn't specify pyMaxRecords, which on some databases might have limited the number affected records. To resolve this, the executeRDB call in the database truncate operation has been modified to use NativeSQL for blob tables.

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