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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-157217 · Issue 631970

Field Service mobile refresh timing updated

Resolved in Pega Version 8.5.4

A configuration in the Field Service mobile app used to select and map data from a modal section to a wrapper section used "pega.fsm.mobileutil.reloadSection" to refresh the wrapper section and make the data visible after the mapping. If the refresh was performed after the initial login, the refresh was done on only a portion of the screen and resulted in incorrect data being shown to the user. However, continuing to fill in the section and then saving and reopening the task displayed the correct results. The issue was reproducible only on the first attempt after clearing cache/date: subsequent uses refreshed properly. This was traced to the timing of the configured actions, which caused the refreshSection action to be triggered before the runDataTransform action execution was completed. This has been resolved by adding code that will pause the action queue until the runDataTransform action completed.

SR-D82895 · Issue 543605

Restart issue on dataflow service nodes resolved

Resolved in Pega Version 8.3.2

A high percentage of rolling restarts were failing for nodes hosting dataflow services due to prolonged restart times. To resolve this, the system has been updated so Cloud services will not try to recover the node state in case of a restart, since nodeIDs are always new and not reused.

INC-157196 · Issue 629298

Deprecated service package features now require authentication

Resolved in Pega Version 8.5.3

Authentication has been added to deprecated features of the standard service package to improve security. If issues are encountered during product migration, please use the Deployment Manager.

INC-162198 · Issue 628704

Tracelist cleared to address parser exception in REST Service

Resolved in Pega Version 8.5.4

In a requestor pool of mixed types, HTTP and REST, the alert data was not initialized properly if there was a parse exception due to invalid data in the incoming payload. For example, last_input, first_activity, and last_step could all be left over from the prior HTTP service request. This was caused by the system pulling in seemingly unrelated activities for the "Last activity called" in the stack trace of a service when a single alert was created by two different service types which were sharing the same package, and has been resolved by explicitly clearing the tracelist for the service to prevent inaccurate information being reported in the logs.

INC-163043 · Issue 645391

PEGA SOAP Service MTOM attachment handling updated

Resolved in Pega Version 8.5.4

After configuring a PEGA SOAP service with the Enable MTOM checked, sending a SOAP request with attachment to the service returned an invalid request error stating "Value of content length header is greater than zero - [762], but this request has empty POST". Investigation showed that when the input request reached the getPostBytes method and inputstream tried to read it, there were no available bytes and end of file was detected. This was due to the inputstream having already been read in getMultiPartSOAPHandler() method in FileUploadHandler class. To resolve this, the system will update an 'if' condition in getPostBytes method to skip reading the request attachment when contentType is "multipart/related".

INC-150610 · Issue 627428

Argument number exception handled for SERVICES-PAL log configuration

Resolved in Pega Version 8.5.3

An issue with being unable to configure the SERVICES-PAL log file has been resolved by adding handling for an unlogged "wrong number of arguments" exception.

SR-D45608 · Issue 519900

Correct service instance name passed for data flow in DSMStatus

Resolved in Pega Version 8.3.2

When using the Connect-HTTP service "DSMStatus" to provide the node and status information as seen on the various tabs of the Designer Studio > Decisioning > Infrastructure > Services landing page, using DataFlow as the service parameter for the HTTP service method resulted in an empty response when the expectation was to get the information regarding the cluster details of Dataflow node type. This was traced to the service instance name not being parsed correctly when used for Data Flow services, and has been resolved by ensuring the correct service instance name is passed for this use.

SR-D74117 · Issue 539460

DDS service will not run Hazelcast check if external Cassandra is configured

Resolved in Pega Version 8.3.2

Services were not responding, and thread dumps seen in the logs indicated that a large number of threads were waiting for one to come back from getting the cluster state for a DSM process. Investigation showed that the threads were waiting for a Hazelcast response about the cluster state. However, since a Hazelcast call is not needed when Pega is configured with external Cassandra, the DDS Service code has been changed to not to check for candidate nodes if configured with external Cassandra cluster.

SR-D63232 · Issue 524294

Support added for Authentication service rule attributes in embedded pages

Resolved in Pega Version 8.3.2

SSO login was not working, giving the error "Unable to process the SAML WebSSO request : No value specified for Attribute in SAML assertion". Investigation showed the Authentication service rule could only map attributes that are on the top level page and did not consider embedded page values. To resolve this, tools.getProperty will be used to fetch the property reference value instead of find Page and getString.

INC-167379 · Issue 640580

Unescape function added to CSR portal layout template rule

Resolved in Pega Version 8.5.4

When older sections previously used by the CSR portal were carried forward into more recent versions and were 'saved as' in the application ruleset, the error "Uncaught TypeError: pega.util.Dom.unescapeHTML is not a function" appeared. Dashboard loading took an excessive amount of time or didn't load at all, and no actions were working on the dashboard screen and tabs. This was traced to there being an older implementation of pega.util.Dom.unescapeHTML in pzpega_ui_template_layout_header, and this issue has been resolved by adding a custom unescape function in the rule itself so that it doesn't fail in cases where the dependent rule is not able to load the standard unescapeHTML utility.

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