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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D47146 · Issue 515647

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.1.8

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D76291 · Issue 547842

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.1.8

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D80120 · Issue 544216

Custom attachment category parameter passed to dropdown

Resolved in Pega Version 8.1.8

Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.

SR-D48369 · Issue 514307

Reinitializing Full Text Search will shut down Elastic Search regardless of search initialization status

Resolved in Pega Version 8.1.8

Pega search was only sporadically working after converting from standard sandbox-marketing to largesandbox-marketing. This was traced to the Full-Text Search initialization having failed on the app-tier node during re-initialization. As part of re-initialization, the existing node is shut down and the Elastic Search node is started. The shutdown process relied on a boolean flag which indicated if the current status of full-text search initialization was successful. In this case, ES was trying to validate all the cluster level settings, for every save of one of the cluster level settings, but could not due to topology changes in the Util Tier node. The boolean flag indicated initialization had failed so the shutdown process was not invoked, yet the system was attempting to start the second instance of an ES node on the same machine. To resolve this, the shutdown FTS code has been modified to shutdown ES regardless of the search initialization status.

SR-D56293 · Issue 536776

Resolved timeout errors related to getIndexInfo

Resolved in Pega Version 8.1.8

When attempting to import large files (around 300MB) via Designer Studio a time out error was seen, but the same upload worked as expected from the command line. Investigation showed that the "approximate" argument in getIndexInfo caused wasteful analytic operations to be run on the database, hampering performance. To resolve this, areas where the results of the analysis are not needed have been modified to have aApproximate set to be true so it will not be run.

SR-D60375 · Issue 527755

Resolved upgrade SqlSyntaxErrorException

Resolved in Pega Version 8.1.8

When trying to perform an in-place update, the error "SqlSyntaxErrorException" appeared. Investigation showed that DDL statements for Adding 'pzInsKey' as PrimaryKey for Tables pc_work and pr_sys_locks were generated during the upgrade while pzInsKey was already the PrimaryKey in corresponding tables. This has been corrected.

SR-D65112 · Issue 541147

Added support for imported rules to populate bixreportpage

Resolved in Pega Version 8.1.8

Extract rules were not holding the filter criteria after upgrade while performing save-as (for the first time) of the imported rules from the previous version. Criteria were held when the filters were created in the new version. This was caused by BIX extracts created in earlier releases (7.x) not having bixreportpage included. When an environment was upgraded to 8.x versions, opening an extract required the bixreportpage to be populated with Report Definition metadata including the filters defined in the actual extract. Although the filters from the original extract were converted to filters that are acceptable by ReportDefinition, they were not being added to bixreportpage on opening the extract. To resolve this, the system has been updated to copy the filters back to bixreportpage on opening the extract in the upgraded environment.

SR-D66986 · Issue 539412

BIX command line support improved

Resolved in Pega Version 8.1.8

Post-upgrade, it was seen that changes to the engine which validate that Data-Admin-DB-Name is not defined multiple times caused the BIX command line extracts to no longer work the same way. In order to improve backwards compatibility, updates have been made to loosen the validation in JdbcConfigurationFactory to always prefer prconfig settings if there are multiple definitions.

SR-D71977 · Issue 535600

Obj-Browse will retrieve more than 50 records

Resolved in Pega Version 8.1.8

After performing multiple skims, a newly added property was not retrieved when an Obj-Browse was performed. In Obj-Browse action, when a class is mapped to an external table and does not contain BLOB column pzpvstream, in a specific case where pxObjClass value is a reference to a parameter, a list of properties mapped to the class explicitly by querying pr4_rule_property table using NativeSQL is fetched. This call by default returns only 50 records: in cases where there are more than 50 properties for an external class, some of the properties from the obj-browse response mapping are therefore missed. To resolve this, the limit of 50 records has been removed from this NativeSQL call.

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