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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178923 · Issue 660887

Resolved startup error related to business calendar object

Resolved in Pega Version 8.5.5

An error recorded in the log file when the server started was traced to a cache update that removed the old business calendar object and added the new business calendar object to the business cal list. This has been resolved by updating the system to replace the business calendar object instead of removing the old one from the cache first.

INC-128899 · Issue 578019

Resolved BIX Extract Summary Status Count mismatch

Resolved in Pega Version 8.5.2

A mismatch was seen between the summary of the Extract Summary Status Count in the Execution History stats versus the logs, for example the execution history saying 98.74% completed while the log says 100% or 100.45% completed. Investigation showed there was mismatch in the query based on the filter value given in the extract rule and the where clause in the query that resulted in an error in calculating percentage in case of any exception. This has been resolved.

INC-145810 · Issue 599465

BIX log shows correct corrupted BLOB pzInskey

Resolved in Pega Version 8.5.2

An update has ben made to ensure the correct inskey is shown in the BIX logs for a corrupted BLOB.

INC-211977 · Issue 713461

Handling added for large BIX Postgres data sets

Resolved in Pega Version 8.6.5

BIX extracts were causing timeouts or JVM out of memory errors. This was traced to the Postgres JDBC driver ignoring fetch size in auto-commit transaction mode, which led to everything being loaded into memory at once. To resolve this, changes have been added to support fetch size for large results when using PostgreSQL database for BIX Extraction.

INC-138309 · Issue 591148

Added busy state reset to reenable buttons after custom frame cancel

Resolved in Pega Version 8.5.2

When using a custom iFrame in a section that called a third-party URL, clicking on cancel for the popup "Do you want to stay on this page or leave it?" caused the screen to freeze. This was traced to the cancellation of the dirty page setting a busy state which disabled all the buttons and did not have a path to recovery. This has been resolved by updating the busy state so it will reset when the user chooses to cancel the changes and reenable all the buttons.

INC-217974 · Issue 715429

Handling added BIX extraction failure when called from custom activity

Resolved in Pega Version 8.6.5

After update, BIX extraction was failing but email from the schedulers indicated success. Investigation showed that when extract was called from a custom activity by calling pxExtractDataWithArgs, the stepStatusFail 'when' rule in the custom activity was not capturing all the exceptions specific to database extracts. This has been resolved by adding the necessary handling.

INC-142452 · Issue 595037

Resolved error in personalized table

Resolved in Pega Version 8.5.2

After creating a section and adding a table, checking the personalization option in the table properties and clicking refresh caused the UI to become unresponsive. This was traced to a missing check in the template that was needed before accessing the busy indicator, and has been resolved.

INC-145225 · Issue 602946

Resolved error in personalized table

Resolved in Pega Version 8.5.2

After creating a section and adding a table, checking the personalization option in the table properties and clicking refresh caused the UI to become unresponsive. This was traced to a missing check in the template that was needed before accessing the busy indicator, and has been resolved.

INC-185847 · Issue 668984

Handling added for disabling weekends when no weekends are available

Resolved in Pega Version 8.5.5

A browser exception was generated while selecting the option “Disable weekends”. This was traced to a malformed array of weekends in a scenario where the Data-Admin-Calendar instance had all business days checked (i.e., no weekends). To resolve this, DatePickerAssembly and pzGenerateDatePicker have been updated to handle the case when there are no weekends available in the Data-Admin-Calendar instance.

INC-178990 · Issue 663786

Added handling for reloading portal while ChatBot is active

Resolved in Pega Version 8.5.5

An issue was seen with UI rendering when a customer tried to reload the portal where the chatbot is deployed. Investigation showed that this was caused by the screen going to pyCreate harness instead of ChatPerform harness due tot he unexpected refresh, and has been resolved by updating the handling for the Chat Work page and the business case so that pyWorkPage is always Work-Channel-Chat.

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