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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-150555 · Issue 620542

isDCSPA flag added to ensure correct harness after reload

Resolved in Pega Version 8.4.4

When moving from a Process Flow to a Screenflow configured with tabbedscreenflow7, the first reload caused a switch to a Perform Harness that resulted in the error "Unable to open an instance using the given inputs", and footer buttons disappeared until multiple refreshes were done. This was an issue specific to the environment configuration at the site, but to avoid future issues a code update has been made that will add the isDCSPA flag if the value is not present in the parameter page.

INC-150872 · Issue 613079

JAWS reads the tab name and the close icon details seperately

Resolved in Pega Version 8.4.4

By default, all currently opened Work Objects Close icons have the label "Close Tab", but when moving across tabs while using the JAWS screen reader, reaching a work object tab caused JAWS to read the entire tab header as "S-123 close tab". In order to improve accessibility, aria-labels will be added while setting label to the tab so the header and close icon will be read separately.

INC-155469 · Issue 616912

Attach Documents Control updated for busy indicator timing

Resolved in Pega Version 8.4.4

When using the standard control - Attach content - to attach documents for processing in the application, selecting multiple files for upload and then clicking on the attach button before the busy indicator started resulted in not all files being uploaded. Investigation showed that the busy indicator was not set to display as soon as the attachments were added, giving an opportunity to click "Attach" before all the documents could be successfully added to the process. As part of the resolution for this issue, the busy indicator will be displayed immediately upon file selection.

INC-143461 · Issue 601842

Updated JSON DT nested page property handling

Resolved in Pega Version 8.4.4

In a JSON data transform, when using an "Update page" step on a single-page property, as a child step of an "Append and map to" step where a pagelist property is given, the pagelist was populated with only one result but the single-page property was treated like a pagelist and received multiple results. This has been resolved by updating the ClipboardJSONDeserializer implementation and downstream abstractions to support "clipboard only" relations as properties in nested PageLists.

INC-144978 · Issue 600591

Updated JSON DT nested page property handling

Resolved in Pega Version 8.4.4

In a JSON data transform, when using an "Update page" step on a single-page property, as a child step of an "Append and map to" step where a pagelist property is given, the pagelist was populated with only one result but the single-page property was treated like a pagelist and received multiple results. This has been resolved by updating the ClipboardJSONDeserializer implementation and downstream abstractions to support "clipboard only" relations as properties in nested PageLists.

INC-141387 · Issue 612826

Autocomplete/autopopulate in table works properly with keyboard

Resolved in Pega Version 8.4.4

When two autocompletes in a table (two separate columns) were sourced by different properties within the same data-page, clicking to select a “reason-code” in the first autocomplete column correctly populated the corresponding “reason description” in the second column autocomplete. However, when using configured keyboard presses on the auto complete with post value and data transform actions (enter-key, tab-key, and on change), selecting from the auto-complete list and pressing enter or tab to select the item populated the second column as expected but the first column auto-complete showed the selected code for a moment and then was cleared. This as traced to the associated property set value executing after all associated properties setvalue actions were completed, and has been resolved.

INC-148657 · Issue 607572

Check added for invalid operatorID set by autopopulate

Resolved in Pega Version 8.4.4

When an SLA rule attached email reminders, the Link-Attachment table saved the creating operator as System. Upon opening the case perform in Cosmos, all attachments were shown in the utility area and the system tried to show the user name using the pyUserDetails linked property, causing the assignment system to generate a "System is not valid operator" error and the case open failed. To resolve this, the system has been updated to avoid setting the error message on Datapage if an invalid operatorid is passed.

INC-125633 · Issue 589575

Oracle performance improvement

Resolved in Pega Version 8.4.4

Poor performance was seen when importing a RAP with schemas using Oracle. To resolve this, an update has been made which will set the Oracle tuning parameter at the session level by altering the setting "_OPTIMIZER_PUSH_PRED_COST_BASED"=false before the SMA query involving all_constraints. The setting will be returned to true after the execution of the SMA query. This is controlled through the prconfig setting '"database/performance/smaqueryperformanceenabled" which defaults to true so the setting and unsetting of the Oracle parameter is automatic.

INC-150633 · Issue 614512

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.4.4

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the Null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-150861 · Issue 611864

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.4.4

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the database config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different database platform; Oracle PegaRules worked as expected with an Oracle external database and Postgres Pegarules worked with a Postgres external database, but mixing Postgres PegaRules and an Oracle external database would result in the Null pointer exception. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. An error in the name of the class has also been corrected, and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

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